North East Lincolnshire Council

Public toilets

Facilities and opening times

Opening times:

8 am to 6 pm during winter (October to Easter)

8 am to 8 pm during summer (Easter to end of September)

Facilities:

  • Male – 3 cubicles / 1 urinal trough
  • Female – 5 cubicles
  • Ambulent – 1 male / 1 female
  • Disabled – 1 (separate FREE access via RADAR)

This facility is managed by Asset Management. For complaints or queries contact them on 01472 324646 or am.servicedesk@nelincs.gov.uk.

Opening times:

8 am to 6 pm during winter (October to Easter)

8 am to 8 pm during summer (Easter to end of September)

Facilities:

  • Male – 3 cubicles / 2 urinal troughs
  • Female – 8 cubicles
  • Ambulent – 1 male / 1 female
  • Disabled – 1 (separate FREE access via RADAR)

This facility is managed by Danfo. For complaints or queries contact them on 020 83807370 enquiries@danfo.co.uk.

Opening times:

8 am to 6 pm during winter (October to Easter)

8 am to 8 pm during summer (Easter to end of September)

Facilities:

  • Male – 11 cubicles / 2 urinal troughs
  • Female – 19 cubicles
  • Ambulent – 1 male / 1 female
  • Disabled – 1 (separate FREE access via RADAR)

This facility is managed by Danfo. For complaints or queries contact them on 020 83807370 enquiries@danfo.co.uk.

Opening times:

8 am to 6 pm during winter (October to Easter)

8 am to 8 pm during summer (Easter to end of September)

Facilities:

  • Male – 3 cubicles / 1 urinal trough
  • Female – 7 cubicles
  • Ambulent – 1 male / 1 female
  • Disabled – 1 (separate FREE access via RADAR)

This facility is managed by Danfo. For complaints or queries contact them on 020 83807370 enquiries@danfo.co.uk.

Opening times:

8 am to 8 pm during summer (Easter to end of September)

Closed during winter (October to Easter)

Facilities:

  • Male – 3 cubicles / 1 urinal trough
  • Female – 7 cubicles
  • Ambulent – 1 male / 1 female
  • Disabled – 0

This facility is managed by Danfo. For complaints or queries contact them on 020 83807370 enquiries@danfo.co.uk.

Opening times:

8.30 am to 5.30 pm on market days (Tuesday, Thursday, Friday, Saturday)

Closed on non-market days (Monday, Wednesday, Sunday)

Facilities:

  • Male – 4 cubicles / 7 urinals
  • Female – 5 cubicles
  • Ambulent – 1 male / 1 female (baby changing)
  • Disabled – 1 (separate FREE access via RADAR)

This facility is managed by Danfo. For complaints or queries contact them on 020 83807370 enquiries@danfo.co.uk.

Opening times:

8 am to 6 pm (April to September)

Facilities:

  • Male – 2 cubicles / 3 urinals
  • Female – 3 cubicles
  • Ambulent – 0
  • Disabled – 1 (separate access via RADAR)

This facility is managed by Asset Management. For complaints or queries contact them on 01472 324646 or am.servicedesk@nelincs.gov.uk.

Open from 8 am to 6 pm (April to September).

Publicly accessible toilets provided by the Newby Centre.

This facility is managed by Asset Management. For complaints or queries contact them on 01472 324646 or am.servicedesk@nelincs.gov.uk.

These public toilets are at the Immingham Civic Centre, Pelham Road and are managed by Immingham Town Council. Please contact them directly for facility details and opening hours.

All public conveniences are closed on Christmas Day.

Charge for public toilets

To use our public toilets there is a charge of 20p.

Paddle gates are used on all male and female toilets, and on some sites this also includes the accessible and baby changing facilities. Accessible facilities are available for free when they are not behind the paddle gates. A RADAR key is required for use of the accessible facilities.

Changing facilities and RADAR keys

Changing Places facilities are designed for use by people with complex disabilities and their carers. Changing Places facilities can be found at the following locations:

  • Cleethorpes, Boating Lake Public Conveniences
  • Immingham Civic Offices

Changing places are supported by Mencap and are promoted through the Changing Places Consortium. They are designed to introduce additional disabled facilities with extra features and more space to meet these needs including:

  • an adjustable, adult-sized changing bench
  • a tracking or mobile hoist (note that slings need to be provided by the user)
  • enough space for the disabled person and carers
  • a screen or curtain to allow for privacy
  • a shower (where possible)
  • a safe, clean environment

A RADAR key is required to access these facilities.

Baby changing facilities are provided within the following public conveniences. Opening times are the same as those for the public conveniences in which they are situated.

  • Cleethorpes, Kingsway: Baby changing (female conveniences only)
  • Grimsby, Garibaldi Street: Baby changing (male and female conveniences)
  • Grimsby, Market Hall: Baby changing (female conveniences only)
  • Grimsby, People’s Park: Baby changing (within disabled facilities)

The National Key Scheme (NKS), previously known as the Royal Association for Disability Rights (RADAR) provide access to any facility showing the RADAR sign. Disabled toilets are wider than usual with handrails and facilities to enable easy use.

Accessing facilities

Keys are for individual use only and proof of disability or ailment must be provided. Keys can be purchased at a cost of £4, which covers administration fees and is non-refundable. They can be purchased from Cleethorpes Tourist Information Centre and Grimsby Fishing Heritage Centre.

Locations of facilities across the UK can be found by searching council web sites or by accessing the Nationwide Access Register.

Who looks after the toilets?

Four of our public toilets are managed by our Asset Management team, with five being managed by Danfo (UK) Ltd. Danfo are industry experts with experience of managing award-winning public conveniences across the UK. The other facility at Immingham Civic Centre is looked after by the Immingham Town Council. For details of who manages each site see the Facilities and opening times section above.

Making a complaint about our toilets

If you would like to make a complaint about the condition of our toilets or about the paddle gates not working then please use the contact details below.

Before you contact us about toilets please make sure you contact the right people. The people managing each toilet facility can be seen in the Facilities and opening times section above.

Danfo

Danfo, 2 Victory Business Centre, Fleming Way, Worton Road, Isleworth, Middlesex, TW7 6DB

Telephone: 020 8380 7370

Email: enquiries@danfo.co.uk

Website: danfo.com

Asset management

Asset Management, New Oxford House, 2 George Street, Grimsby, North East Lincolnshire, DN31 1HB

Email: am.servicedesk@nelincs.gov.uk

Telephone: 01472 324646

Office opening times: Monday to Friday 8am to 5pm except bank holidays. Visits by appointment only.