Skip to main content

Download the NHS COVID-19 app and help protect your loved ones

12:40 pm, Thursday, 24th September 2020 - 4 weeks ago

COVID-19

People across North East Lincolnshire are being urged to download the NHS COVID-19 app to help control the spread of coronavirus and protect themselves and their loved ones as case numbers rise across the UK.

The app launches today, and after positive trials and rigorous testing is an important new tool to work alongside traditional contact tracing to help reduce the spread of the virus.

It will be available to those aged 16 and over in multiple languages. It forms a central part of the NHS Test and Trace service in England and the NHS Wales Test, Trace, Protect programme – identifying contacts of those who have tested positive for coronavirus.

Today the UK’s major mobile network operators, including Vodafone, Three, EE and O2, Sky and Virgin, have confirmed that all in-app activity will not come out of customers’ data allowance.

The contact tracing element of the app works by using low-energy Bluetooth to log the amount of time you spend near other app users, and the distance between you, so it can alert you if someone you have been close to later tests positive for COVID-19 – even if you don’t know each other.

The app will advise you to self-isolate if you have been in close contact with a confirmed case. It will also enable you to check symptoms, book a free test if needed and get your test results.

The app has been designed with user privacy in mind, so it tracks the virus, not people and uses the latest in data security technology to protect privacy. The system generates a random ID for an individual’s device, which can be exchanged between devices via Bluetooth (not GPS). These unique random IDs regenerate frequently to add an extra layer of security and preserve anonymity.

The app does not hold personal information such as your name, address or date of birth, and only requires the first half of your postcode to ensure local outbreaks can be managed. No personal data is shared with the government or the NHS.

From today certain businesses in England are required by law to display NHS Test and Trace QR codes so customers with the NHS COVID-19 app can use them to check-in. QR codes will help businesses meet their legal requirement to log contact details and allow public health leads to send alerts based on whether people have checked in at venues. So far, more than 160,000 businesses have already downloaded QR codes. QR check-in: enabling users to check-in at a venue and alerting them if they have recently visited somewhere they may have come into contact with someone who later tests positive for COVID-19.

As well as contact tracing, the app has a range of additional, enhanced features that will help to reduce personal and public risk from COVID-19 as part of the wider testing and contact tracing service:

  • alert: letting users know the level of coronavirus risk in their postcode district
  • QR check-in: enabling users to check-in at a venue and alerting them if they have recently visited somewhere they may have come into contact with someone who later tests positive for COVID-19
  • symptoms: allowing users to check if they have coronavirus symptoms and see if they need to order a free test
  • test: helping users book a free test through the app and get results to know whether they have COVID-19
  • isolate: if a user is told to self-isolate, a timer feature will help count down that period and access will be provided to relevant advice

Cllr Philip Jackson, leader of North East Lincolnshire Council, said: “The launch of the NHS COVID-19 app is an important part of the government’s coronavirus response. The more people who download and use this app, the more it will help us to prevent the spread of COVID-19. This is a welcome step in protecting those around us.”

Next Article
Social distancing concrete barriers to be lifted in Cleethorpes

The concrete barriers installed as part of social distancing measures will be removed across Cleethorpes over the next few nights. The barriers were installed as lockdown was lifted in the wake of the COVID-19 pandemic to help people maintain social distance. But given the low infection rate in the area, and the time of year,...

Previous Article
Voluntary Sector joins health experts for COVID chat

Members of local voluntary and community organisations and social enterprises in our area this week got chance to join Director of Public Health, Stephen Pintus, for a chat about COVID-19. The Council’s Director for Public Health was joined on the webinar by colleagues from North East Lincolnshire’s Public Health team, and chatted to representatives from...

Share this article