North East Lincolnshire Council’s Earning and Learning service, which offers information, advice and guidance around work and learning anyone aged 16+ to support them to move forward, has been awarded recognition for their work.
Matrix is the international quality standard for organisations which deliver information, advice and guidance. The accreditation means that the service can now continue to apply for funding from the Department for Work and Pensions, and for delivering projects such as the National Careers Service.
The Earning and Learning service, which includes Young People’s Support Services (YPSS) for young people and the National Careers Service for adults, aims to develop employability skills by increasing motivation, aspiration, and attainment in education, learning and work.
The inspection, which was carried out earlier this month, takes place every three years, and involves interviews with staff, people who use the service, and partner organisations.
In their final report, the Matrix inspector praised the services managers and staff for working proactively with partners, and for the ‘extremely positive client testimony regarding the services provided and their benefits.’
The report recognised how people who used the service had commented that the advice given by the service ‘not only helped them find learning and work opportunities but has helped to navigate challenging mental health issues or access welfare benefits.’
Councillor Margaret Cracknell, portfolio holder for children and education at North East Lincolnshire Council, said:
“I’m thrilled that the earning and learning service has once again achieved this standard. It’s an industry mark of quality that reassures young people in our area that they can have confidence in the services that we provide.
“These services deliver quality information, advice and guidance to young people and adults in our patch who are not in education, employment or training. They offer tremendous help to people.
“I’d like to congratulate the staff on their achievement and really encourage anyone requiring any support with choosing a career, training route or life goals to get in touch with the service.”
The inspection was carried out by an accredited inspector on behalf of the Growth Company, contracted by the Department for Education to administer the Matrix Standard.