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Public liaison officer appointed for the Toll Bar scheme

10:05 am, Thursday, 23rd July 2020 - 3 months ago


A point of contact for the improvement works at Toll Bar roundabout has been appointed by contractors CR Reynolds.

Project liaison officer Chris Butts will respond to any concerns raised by residents, businesses, or other stakeholders.

The construction works will start on Monday (27 July) and are expected to last six months.

Chris has lived in North East Lincolnshire all of his life and understands the importance of the scheme.

“It’s an important role, making sure we’re engaged with the community from the outset, working with North East Lincolnshire Council and ENGIE,” he said.

“It’s a collaborative effort. It’s about making sure we get the project done safely and as quickly as possible with the minimum amount of disruption.”

Letters to residents, media releases, social media and clear signage are among the tools being used to communicate with local people.

Chris said that residents and businesses, within the local area. will be kept informed at the various stages of the project.

A dedicated phone line and email address has been set up by CR Reynolds for any issues residents and businesses may have.

Chris reminded motorists to expect delays in the initial phase of the works, expected to last four days.

This will involve taking out the four splitter islands on the entry points to the roundabout.

From Monday, for a few days only, Station Road east and west into the roundabout will be closed between 7.30am and 7pm while the A16 (north/south) will be subject of two-way traffic signals.

This work will allow the roundabout to remain largely open throughout the remainder of the project, without the need for traffic signals.

“Taking the splitter islands out will allow us to have effective traffic flow for the later phases of the work,” Chris said.

Cllr Stewart Swinburn, Cabinet member for highways, welcomed Chris’ appointment.

“The council and its regeneration partner ENGIE felt a public liaison officer was important to the scheme’s successful implementation.

“We are committed to ongoing communication with residents, businesses and other stakeholders, throughout this major scheme.

“The role will ensure any issues are resolved quickly.

“We know from engaging with residents and parish councils that they are just keen for the work to be completed as quickly as possible.”

Chris is hoping coronavirus restrictions will lift in the autumn to allow him to visit Tollbar Academy and local primary schools to discuss the project and future careers in engineering.

Residents and businesses can contact him on


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