Thousands of householders, who paid their council tax by direct debit in April this year, have already received the Government’s £150 energy rebate into their bank accounts.
The remaining 30,000 plus eligible households in North East Lincolnshire who don’t pay by direct debit are now set to receive letters. These will be posted out in batches from the week commencing Monday June 6 – following the Jubilee Bank Holiday weekend. They detail how those eligible households can get the rebate, which does not have to be repaid.
The letters will include a secure access code to enable people to receive the £150 through North East Lincolnshire Council’s website. People will need their 10-digit council tax account number, which starts with ‘55’ and is at the top right-hand side of their council tax bill, along with their bank details.
If you need any assistance with providing this information or with accessing the internet, please call 01472 313131 option 8 and speak to a customer adviser. As our lines are set to be extremely busy during this period, seeking help from a relative, neighbour, friend, or support organisation you already use and trust, will be the quickest way to get your £150.
Everyone eligible will receive a letter so there is no need to call the council unless you are having difficulty with the website or don’t have internet access. And please do not worry if you do not receive your letter straight away as there will be staggered postage from June 6.
Cllr Philip Jackson, leader of North East Lincolnshire Council, said: “Over the last few weeks our teams have been working hard to administer the £150 rebate to ensure that all who are eligible can receive it as easily as possible. We had the bank details for people who paid by direct debit so the process of paying the grant was straightforward. For other households we have had to design a safe and secure way for them to provide their details.
“This rebate has been made available to help those who need it the most and is one of a number of Government initiatives that have been put into place to do so,” he added.
Be aware of scams! The council will not ask for bank details over the phone and will not request the three number security code on the reverse of bank cards.