Rogue traders in the area – stay vigilant!

With spring fast approaching and residents starting to think about home improvements, North East Lincolnshire Council’s Trading Standards officers are warning people not to do business on their doorstep following recent reports of rogue traders cold calling in the area.

Rogue traders are people who appear to be qualified tradespeople who offer to do work at your home. They may pressure you into having work completed immediately by suggesting that urgent works are required to your property. Other warning signs include requests for large upfront payments, the absence of written quotes and a lack of a physical business address.

Common services offered by rogue traders and unscrupulous cold callers include general building work, gardening work, roofing, repairs and maintenance, and driveway resurfacing.

“We know that lots of people will have work that they need doing as a result of recent storms,” said Cllr Ron Shepherd, Cabinet member for Safer and Stronger Communities.

“Rogue traders can be a real menace to our communities. Please do look out for your family members too, particularly older people, who may be targeted by rogue traders.”

Trading Standards advice if you need work carrying out:

• Get a number of quotes from traders known to you, family or friends
• Do not answer the door to traders you do not know or have not asked to visit
• Display a notice to deter cold callers

• People can report cold callers to Citizens Advice consumer helpline on 0808 223 1133.
• Fraudsters also often use social media sites to trick people into parting with their money or personal details. Posts can include investment opportunities, to items and services for sale.

There are many reputable companies in the area, so do your research, and if you arrange for a contractor to come to quote or complete any work; ask to see their ID or credentials when they arrive at your property.

Anyone approached on their doorstep who has concerns or feels threatened should call Humberside Police on 101.

Using various trusted trader schemes and approval bodies like ‘Buy With Confidence’ or  can also be a good way of finding a reputable company.  Additionally, there are trade associations that offer mediation in the event of disputes with businesses, such as the Federation of Master Builders.

Further advice on spotting and avoiding rogue traders is available from the Citizens advice website or on 08082231133.