North East Lincolnshire Council

Buy with Confidence

This scheme is for businesses who trade lawfully, provide good customer service and want to be recognised as approved by Trading Standards.

Join the Buy with Confidence scheme

Consumers

As a customer you can avoid rogue traders and be assured a business has been thoroughly checked for:

  • qualified and experienced staff
  • criminal records
  • being fully insured
  • operating legally and honestly
  • high levels of customer service

We advise customers to shop around and make sure that you’re doing business with the right contractor for you.

We make every effort to thoroughly check traders before they’re able to join the Buy with Confidence scheme, however we cannot guarantee that their work will never result in a complaint.

Business feedback

Let us know about your experience with a Buy with Confidence approved trader, your feedback will make sure the traders are staying committed to the scheme.

Rate a trader

If you have a complaint about a business or trader you can visit Citizen’s Advice, they will give advice on your consumer rights and the complaints process.

Contact details

North East Lincolnshire Council does not provide consumer advice.

Trading Standards, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU

Email: trading.standards@nelincs.gov.uk

Telephone: 01472 326299 option 3