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Travel around the borough for just £2

8:00 am, Sunday, 1st January 2023 - 1 year ago


Phone n Ride customers across North East Lincolnshire are set to benefit from a bus fare cap as part of the Department for Transport’s new fares initiative, through the Government’s Help for Households campaign.

Under the new national government initiative, the maximum that will be charged for an adult single fare journey on the demand-responsive bus service will be just £2 from 1 January 2023 to 31 March 2023.

Cllr Stewart Swinburn, North East Lincolnshire Council’s Portfolio Holder for Environment and Transport, said: “This is of course extremely welcome. From speaking to people in our communities, we know this service provides a lifeline for many across the borough. For example, a year ago this month I was delighted to present one of the service’s most avid users, Karen Oliver, with an award for travelling with Phone ‘n’ Ride a bumper 542 times. She described how she would not have been able to travel to work without the ‘wonderful’ service. That will be the case for many more of our residents.”

Lesley Jamieson, Transport Officer at the council’s delivery partner Equans said “This is really great news, particularly for those living in our rural communities, where we know transport links are often quite limited. Allowing Phone N Ride customers to benefit from this national initiative will make their connections to our local towns more affordable and more accessible to the many people living in our villages.”

About Phone N Ride

Phone ‘n’ Ride is an on-demand bus service with no fixed route or timetable. You make the bookings and tell us where you want to go.

There are three buses in both the rural and urban areas of North East Lincolnshire. All of our vehicles are low floor suitable for wheelchair access, but are not suitable for powered scooters.

The service runs from Monday to Saturday between 6:30am and 6:30pm.

You can register and book a journey using our online portal:

You can also register and book a journey by telephone on 01472 324440 from Monday to Friday, 8:30am to 5pm (except bank holidays).

Journeys can be booked up to 14 days in advance.

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