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Digital inclusion in North East Lincolnshire


Getting online should be fair for everyone.

The internet helps people in everyday life. It helps with health, work, learning, money, and keeping in touch.

Not everyone can get online easily. People may be offline because they:

  • do not have internet at home
  • do not have a device
  • find digital things confusing
  • feel worried or unsure
  • only need Wi-Fi for one thing

There is no single reason someone may be offline.


What we do

Digital Inclusion in North East Lincolnshire is shared work.

This helps people live healthier and safer lives.

We work with:

  • the council
  • health services
  • community groups
  • charities
  • schools and colleges
  • businesses

Together, we support:

  • internet access
  • devices
  • digital skills
  • confidence and help for real people

Places you can go to get online

If you do not have internet at home, there are free places you can go.

You do not need to explain why. You do not need to buy anything.

Libraries

All public libraries offer free Wi-Fi, free computers and help from friendly staff

Council customer access points

  • Grimsby Municipal Offices – Town Hall Square, Grimsby, DN31 1HU
  • Immingham Civic Centre – Pelham Road, Immingham, DN40 1QF

These places offer free internet, free computers and help with council services

Community places

Some community buildings also offer internet access.

These may include:

  • Community centres
  • Hubs
  • Warm spaces
  • Charity or faith buildings

Internet access can change. It is okay to ask for help when you arrive.


Learn digital skills

Some people want to learn step by step. Some people only want help with one thing. Both are okay.

You can use these at a library or with support from someone you trust.

  • Friendship at home digital drop in- All Saints Church every Tuesday between 10am and 12:30pm

Why digital inclusion matters

Being online helps people to:

  • book appointments
  • look after their health
  • find work or training
  • manage money
  • stay connected

When people cannot get online, it can affect their wellbeing, confidence and opportunities.

That is why digital inclusion is about health, fairness and community, not just technology.


Contact details

  • If you are having any difficulties or want to know more about digital inclusion, call the council at: 01472 313131
  • Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU