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Universal Credit


Universal Credit is a Department for Work and Pensions (DWP) benefit delivered by Jobcentre Plus.

It’s a single benefit which replaces several in and out of work benefits with a monthly payment for people of working age.


Apply for Universal Credit

To apply go to GOV.UK – Apply for Universal Credit .


Help with Universal Credit

You can visit the Understanding Universal Credit  or Universal Credit directory to search for information, advice and guidance.

Go to GOV.UK – Universal Credit  for full details about Universal Credit including:

  • What Universal Credit is
  • Eligibility
  • How you are paid
  • How to claim

If you need support to make a claim then you can get help online, over the phone and face to face through the Local Citizens Advice  service.


Contact details

  • 0300 3030164 option 3
    Telephone opening times: Monday to Friday 9am to 4:30pm, except bank holidays
  • [email protected]
  • Benefits , Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU