Family Information Service Directory

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Please call the Families First Information Service 01472 326292 to speak to someone for childcare, activities and support services information.

The Families First Information Service is a free, impartial information service for families with children aged 0-19 years. We work really hard to provide you with up to date, accurate information about services and activities for children and families. You can search our directory for information about activities that are taking place in your area. We also work with services in and around the surrounding areas to ensure that you can find a service that you may need at any given time.

We constantly work on the information provided, the way in which you can search for information and we welcome all feedback about the directory from you! If you feel there is something you would like to see on here, know about an activity or service that would benefit from being featured or find any incorrect information please let us know [email protected].

If you are looking for things to do in the holiday please follow our familiesfirstnel facebook page and FF_NELincs twitter page for daily updates.

If you’re looking for childcare, you can use the directory to search for childcare. If you would like to discuss this with an FFIS worker please contact 01472 326292 and press option 1 or email us at [email protected].

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Local Services offered in Grimsby:

Relationship Counselling
Children and Young People

Relate is a national federated charity with over 70 years experience of supporting the nation’s relationships. Our vision is of a future where healthy relationships form the heart of a thriving society. We want to help couples, families and individuals make their relationships work better at every stage and in every aspect of their lives.

It doesn't matter if you’re married, living together, single, gay or straight - we’re here to help you.

What is Relationship Counselling?
Lots of people have an idea of what relationship counselling is and think that you only need counselling when things get really bad. But we're here whenever you need us, no matter what situation you face in your relationship. Even if your problems seem trivial, we can help.
Counselling can take place in a number of ways at a time to fit in with your life. Face-to-face counselling is available at our Centres all around the UK, but we also offer counselling services via telephone, email and online.

What is Children and Young People's Counselling?
You might be experiencing problems at school, issues with your parents or generally not feeling like yourself.
Counselling lets you talk about how you feel, separate from school and home life and can help you get back to enjoying life.
Children and Young People's Counselling is for any young person who's having problems. Whether it's depression and mental health concerns or issues with parents or people at school. Talking to a Relate Counsellor can help

We have been working for the people of Lincolnshire for over 40 years, and have centres across the entire county, including Grimsby, Lincoln, Scunthorpe, Gainsborough, Grantham, Boston, Sleaford, Spilsby, Louth, Mablethorpe & Spalding.

For further information please visit www.relate-lincs.org.uk or call 0845 166 4110

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Lincolnshire Relate,
Lincoln House,
Lincoln,
Lincolnshire,
LN6 0EJ

0300 003 2164

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We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

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Together we can make change that saves lives.

Our Vision
Our vision is that fewer people die by suicide.

To achieve this, we believe Samaritans has a crucial role to play in:

Reducing the risk factors that make some people more likely to take their own lives.
Ensuring that people who are at increased risk of suicide are supported.
Making it less likely that people who do experience suicidal thoughts act on them.
Reducing the likelihood that people will develop suicidal thoughts.
Our Mission
We’re here every day and night of the year for anyone struggling to cope. We make sure people have somewhere to turn and support when they need it most. We work with communities to let people know we’re here for them and we campaign to make suicide prevention a priority.

Our Values
Our support services adapt to the changing environment, but the values at the core of our listening service remain constant:

Listening
Exploring feelings alleviates distress and helps people to reach a better understanding of their situation and the options open to them.

Confidentiality
If people feel safe, they are more likely to be open about their feelings.

Non-judgemental
We want people to be able to talk to us without fear of prejudice or rejection.

People making their own decisions
We believe that people have the right to find their own solution and that telling people what to do takes responsibility away from them.

Human contact
Giving people time, undivided attention and empathy meets a fundamental emotional need and reduces distress and despair.

Whatever you’re facing, a Samaritan will face it with you

Every 10 seconds, Samaritans responds to a call for help.

We’re here, day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.

Samaritans is not only for the moment of crisis, we’re taking action to prevent the crisis.

We give people ways to cope and the skills to be there for others. And we encourage, promote and celebrate those moments of connection between people that can save lives.

We offer listening and support to people and communities in times of need.

In prisons, schools, hospitals and on the rail network, Samaritans are working with people who are going through a difficult time and training others to do the same.

Every life lost to suicide is a tragedy, and Samaritans’ vision is that fewer people die by suicide.

That’s why we work tirelessly to reach more people and make suicide prevention a priority.

Read more about our vision, mission and values.

Who we are
During 2021, around 22,000 people volunteered their time for Samaritans.

Almost 20,000 trained listening volunteers responded to calls for help.
Around 2,500 volunteers supported the running of more than 200 branches and locations across the UK and Ireland.
Over 1,300 people in prison volunteered as trained Listeners.

Call us any time, day or night
Whatever you're going through, you can call us any time, from any phone for FREE.

Call 116 123

Monday, Wednesday, Thursday, Friday

The Samaritans,
55 Alexandra Road,
Grimsby,
Lincolnshire,
DN31 1RD

0330 094 5717

Visit website

We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

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The Early Intervention in Psychosis and Transitions (EIT) service provide specialist personal care to young people who are at risk of, or experiencing, their first episode of psychosis.
If you’re between the ages of 14 and 35 and are at risk of – or experiencing – psychosis, we’ll support you with a forward-thinking personal care package that challenges the stigma and misconceptions of mental health.

We believe that psychosis shouldn’t stop you from living a worthwhile, productive and happy life. We aim to prevent psychosis from stopping you living. We’ll get you back on your feet and on the road to recovery as quickly as possible.

You’ll be allocated a care coordinator who will design a care plan with you and, if you agree, your family. We’ll actively listen to you, working collaboratively alongside you to empower you to stay connected, optimistic, build your identity and live a meaningful life.

There are two care pathways within EIT:

The traditional First Episode of Psychosis (FEP) pathway is a three-year period of care targeted at helping you recover from psychosis and lead a productive and happy life.
The At Risk Mental State (ARMS) pathway is a six to 18-month period of care aimed at helping you avoid developing psychosis.
Regardless of which pathway is most suited for you, we’ll work holistically with you and your family, supporting you across all aspects of your life.

We offer a number of therapies and support, including:

Cognitive Behavioural Therapy
Family interventions
Carer education and support
Employment and education support
Medication and physical health screening
Wellbeing groups

Transitions
We also offer support to young people making the transition from child and adolescent mental health services (CAMHS) to adult mental health services, regardless of diagnosis.

We work alongside the local CAMHS team, getting to know the young person and identifying the most appropriate NAViGO service for them. This is usually a six-month service.

Monday, Tuesday, Wednesday, Thursday, Friday

Weelsby View Health Centre,
Ladysmith Road,
Grimsby,
Lincolnshire,
DN32 9SW

(01472) 256256 And Select Option 3.

Visit website Send Email

We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

Since 1985, we have worked tirelessly to promote the anti-bullying message and shine a spotlight on child protection issues. Vision We believe that all children should be able to grow up in a world fr...

Association for Post Natal illness. The Association provides a telephone helpline, information leaflets for sufferers and healthcare professionals as well as a network of volunteers (telephone and pos...

Helpline 0808 801 0677 Youthline 0808 801 0711 Student Line 0808 801 0811What we doOur national Helpline exists to encourage and empower people to get help quickly, because we know the sooner someone ...

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Services available at Freshney GreenFace to Face Family SMILES - Supporting children ages 8 - 14 living with parents with mental health issues FEDUP - Family Environment: Drug Using Parents for child...

Tourettes Action is the UK's leading support and research charity for people with Tourette Syndrome (TS) and their families.We want people with TS to receive the practical support and social acceptanc...

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We offer support and information to anyone affected by the loss of a baby in pregnancy, to raise awareness and to promote good practice in medical care.Miscarriage can be a very unhappy and frightenin...

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Our philosophy
Counselling changes not just the lives of individuals, but of families and communities.

Our desire for social justice determines everything we do and guides our relationship with our members and the public, as well as commissioners and government. It’s why we champion the counselling professions as a viable, and increasingly evidence-based choice for people. We know counselling works.

We’re alongside our members throughout their careers and put them at the heart of what we do. We understand their needs and support them in making a positive difference to the mental wellbeing of their clients.

We do this by promoting and facilitating research to produce trusted best practice, and by providing a robust framework to ensure the profession follows and adheres to the highest possible standards that protect individuals seeking therapy.

As a result, we help the general public, individuals and commissioners make better, more informed choices about the provision of counselling, and continue to raise the ethical and professional standards of the profession.

Our values
Our values were developed through conversations with employees about what it means to be BACP and what we need to succeed.

By living our values we’ll be better able to achieve our purpose and to meet the changing needs of our members.

Responsibility - we take responsibility for all our actions and do the right thing, feeling safe to admit our mistakes
Encouragement - we encourage ideas for continuous improvement, being open to change and challenges
Support - we value each other and our diversity, promoting inclusiveness and tolerance
Passion - our work will reflect our passion for counselling changing lives
Excellence - we strive for the highest standards
Collaboration - we work together for the best outcomes: communicating, listening, learning and sharing ideas
Trust - we have integrity, building and maintaining trust, openness, honesty and fairness

Telephone: 01455 883300

Lines open: Monday – Friday from 10am to 4pm

Email: [email protected]
Twitter: @BACP
Mail: BACP, 15 St John's Business Park, Lutterworth, Leicestershire LE17 4HB, United Kingdom

To help us provide the best possible support, please email any non-urgent queries to [email protected] and we’ll respond as soon as we can. Please quote your BACP membership or reference number, if known.

Monday, Tuesday, Wednesday, Thursday, Friday

BACP House ,
15 St John's Business Park,
Lutterworth ,
Leicestershire,
LE17 4HB

01455 88 33 00

Visit website Send Email

We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism....

Do you ever struggle with your mental health? Have you tried to become more active? Exercise can help improve your mental health.Movement 4 Mental Health provides a supportive environment for people w...

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Special Advisory Service
The Specialist Advisory Service is made up of several teams who work together to support children and young people in partnership with others and aims to improve the quality of life of children and young people.

Mainstream Key Stage Team
This team is made up of Specialist Teachers who provide an advisory and assessment service to schools for children and young people (CYP) with severe and complex difficulties at the SEN Support level, and for those with Education Health and Care Plans.

The team comprises specialist teachers in the areas of Cognition and Learning, Communication and Interaction and Social, Emotional and Mental Health Needs.

The team is in regular contact with all schools where discussions can be held to determine those CYP most in need of access to the service.

Information and guidance for professionals
The professionals area of our local offer is where we put information, links and resources for the people working in the services involved with SEND.

Go to SEND information and guidance for professionals - external site.

Early Years Team
The Early Years SEND team offers term-time outreach advice and support to parents and settings.

The team also forms part of the Multi-Agency Assessment Group offering early assessment for children with significant and complex developmental needs. The Early Years Psychologist is also part of this group, as are various therapists.

Referrals are made through the CAF and Early Support processes. Some children are identified through a medical referral or through Child in Need/Child Protection meetings.

Portage
The Portage Service is a term-time home visiting educational service for pre-school children with additional support needs. The needs of individual children may present as either severe, complex or profound and multiple difficulties.

All pre-school children with learning support needs are eligible for the service.

The service has an open referral system, so parents/carers or anyone with concerns regarding a child’s development and with the parent/carers’ permission, can refer a pre-school child.

A general guide to referral would be that a child demonstrates significant developmental delay when compared with their peer group or that the child has a recognised medical condition.

Monday, Tuesday, Wednesday, Thursday, Friday

New Oxford House,
2 George Street,
Grimsby,
DN31 1HB

01472 323183

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We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

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Specialist inpatient suites for older people
Konar Suite, The Janine Smith Suite and Barbara's Beacon

Sometimes an elderly loved one’s mental health problems may be particularly serious.
If so, they might benefit from a period of intensive assessment and treatment in our inpatient services.

Our older people’s suites are homely purpose-built facilities carefully designed to create a positive, safe and stimulating environment for those living with illnesses such as dementia.

A lot of care and attention has gone into developing our suites to make sure they meet the needs of service users. At a time when they are at the most vulnerable stage of their illness.

Providing round-the-clock access to nursing, psychology and medical support, as well as social care, healthcare, physiotherapy, speech therapists and dieticians, the suites work closely with our community mental health services .

From music therapy to art class, we provide lots of daily therapeutic and leisure activities.

And we work closely with carers and other support services to make sure all aspects of your care are considered including your future needs, helping to support you living in the community.

We’re the envy of many inpatient services across the country and have received national recognition for innovation and patient-centred provision.

Konar Suite
Rated ‘outstanding’ by the CQC, the award-winning 13-bedroom suite is designed to meet the needs of older people experiencing an acute phase of mental health, whether this be of organic (such as dementia) or functional origin (such as depression, schizophrenia or anxiety).

We provide an evidence-based, individualised service for all our service users at the time when they are at the most vulnerable stage of their lives. At all times, we promote recovery and social inclusion for our service users so that they are re-integrated into their local community at the earliest opportunity.

We endeavour to deliver acute care in the least restrictive environment. We encourage independence and personal choice throughout a person’s time on the unit, putting the service user at the heart of what we do.

We actively encourage our service users and their families to be involved in planning their care and recovery plans where possible. Our highly-trained staff deliver a service that promotes respect and maintains dignity in an environment that they would be happy for their own loved ones to receive care in.

Equipped with a state-of-the-art sensory bathroom, outside gym, sensory relaxation room and even a pub, accommodation is also provided for carers should they wish to stay with their loved ones.

Janine Smith Suite
The ten-bedroom specialist facility offers above enhanced nursing care and support to individuals with complex needs.These needs may be the result of either an organic illness, such as dementia, or as a result of a functional mental health concern, such as schizophrenia or depression.

Equipped with a state-of-the art sensory bathroom, outside gym, attractive murals, indoor street scene and even a pub, each bedroom offers overnight facilities for family members because we know how important it is to be near your loved ones.

The Janine Smith Suite was developed as a result of the passion and dedication of the wife a local service user. She helped to highlight the importance of preventing out-of-area placements for those with complex needs, enabling both her own loved one and others to remain within the local community.

Barbara's Beacon
Barbara’s Beacon is our 16-bedroom residential care home facility providing support to individuals moving on from our older peoples’ acute and long-term inpatient units, and to those who require an above enhanced level of care.

Barbara’s Beacon provides support to those whose needs are too complex for traditional residential facilities. Both The Janine Smith Suite and Barbara’s Beacon were developed as a result of the passion and dedication of the wife a local service user, who helped to highlight the importance of preventing out of area placements for those with complex needs.

Bridging a gap between enhanced residential care in the private sector and the specialist older peoples’ nursing care provided at The Janine Smith Suite, Barbara’s Beacon aims to prevent people becoming inappropriately entrenched in acute facilities because of delayed discharge issues.

Barbara’s Beacon provides skilled care and interventions for service users with complex needs, embracing their physical, mental, psychological and social needs within a dedicated residential environment. Whatever the person’s symptoms, our approach puts the emphasis on the person rather than the illness and the challenges it presents. Our skilled and compassionate staff work closely with dedicated Occupational Therapists to ensure we understand each person’s life story, build on their strengths and give them a sense of purpose and achievement

North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE

01472 583000

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We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

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Specialist eating disorder service in North East Lincolnshire

Rharian Fields is NAViGO's specialist eating disorder service.
If you're worried that you may be showing the signs of an eating disorder, you may be able to get some support from us. We help people live with and recover from illnesses such as anorexia, bulimia, binge eating disorder or Other Specified Feeding and Eating Disorders (OSFED).

You might be feeling hesitant about looking for support. That's understandable, but we're here to help. We're a small team, but we take the time to build relationships with every service user who comes through the doors at Rharian Fields.

Your treatment plan will be personalised to your needs. After all, you're the expert when it comes to knowing how you're feeling and what your worries are.

Want to find out more information about eating disorders, the symptoms and the treatment available to you? Head over to the NAViGO Hub which is full of useful resources!

NAViGO is part of the FREED network.
Rapid Early intervention for Eating Disorders (FREED) is an evidence-based early intervention model for eating disorders, tailored to young people’s needs.

If you or someone you care about is suffering from the symptoms of an eating disorder the best way forward is to get help and support as early as possible.

If you are:

17.5 to 25 years old and
have been living with the symptoms of an eating disorder for three years or less and
your GP is North East Lincolnshire-based
then you may be eligible to access support through FREED.

After contacting us, we will respond within 48 hours and, if eligible, assessment will begin within two weeks.

We may feel this service might not be suitable for you. If this is the case, we’ll signpost you to other support so you can get the help you need. If you are in a mental health crisis, please call (01472) 256256 and select option 3 or contact one of the other organisations here.

If you're a health professional, you can refer a patient by completing this separate referral form.

Community support
We want people to be able to stay in their homes whilst receiving eating disorder support wherever possible.

Wherever we can, we try to provide eating disorder treatment in community settings.
However, that may not always be possible, and in some cases you may require more intensive support at Rharian Fields - our inpatient eating disorder unit based on Milton Road in Grimsby.

It’s our aim to empower you to achieve freedom from your eating disorder.

Bright and modern
Tucked away in leafy surroundings, our bright and modern building has eight individually designed bedrooms with en-suite facilities, giving you the privacy and personal space you need to get better

Build your wellbeing
We also help you to take care of your health and wellbeing in our holistic therapy room and you can let your creative side run wild in the well-equipped craft room.

upporting you
Our team – which includes everyone from doctors to dietitians to chefs and more – address the psychological and social factors of your eating disorder as well as the physical issues you might have.

North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE

01472 583000

Send Email

We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

Community Drop-In CentreOur workspace 'The Comeback' in Grimsby offers local people in abstinence a place where they can be given trust, responsibility, and ownership and be empowered to make positive...

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Our Older People’s Community Mental Health Team provides support within the community to the elderly and their carers.
If you or an elderly loved one is experiencing depression, psychosis, stress, anxiety, mental health or dementia and memory problems, your GP may refer you to us for an assessment.

But if you’re already receiving any of our services, you can contact us directly too.

The team will work with you - and your family and friends - to understand your needs and help support you to keep living independently in your home while also improving your quality of life.

We can also support your carers too.

The service is split into seven teams. Across these teams, there are healthcare professionals and specialists who work together to provide you with support and care.

Carer Support Team
A service that includes educational, advisory, health and wellbeing support.

Admiral Nurses
Working in partnership with family carers and people with dementia, we provide emotional and psychological support and guidance about accessing services.

Dementia Engagement
Living with or caring for someone living with dementia isn’t easy. We offer a range of groups, activities, events and volunteering opportunities to support you.

The Therapy Team
Aiming to improve general health, wellbeing and quality of life, the team build up confidence and help you achieve personal goals and engage with the community.

The Functional Team
Focusing on illness of a functional nature such as depression, schizophrenia, bipolar, psychosis, anxiety, eating disorders and post-traumatic stress disorders, the team liaise with both internal and external services to make sure your care is co-ordinated.

Training and Development
From Mental Health First Aid to Dementia Friends, Dementia Bee to safeguarding adults, we offer a range of training courses including RESPECT Training and social role valorisation (exploring roles and relationships).

Care Home Liaison
If you live in a care home, the team can offer you a range of non-pharmaceutical services, such as dementia care mapping and support to manage behavioural and psychological symptoms of dementia.

The Memory Service
The memory service supports individuals through a dementia diagnosis.

They look to meet their emotional needs through this journey, helping them to live well, whilst providing mental health support for behavioural and pscyhological symptoms of dementia.

If you’re worried about your memory, please contact your GP. They will speak to you about a referral to the service. If you’re worried about someone else’s memory problems, encourage them to speak to their GP. It may be helpful if you go along with them. A member of the memory team will then contact you to arrange a visit within ten working days.

How do I access the Older People’s Community Mental Health Team?

Speak to your GP
If you think you’d benefit from getting support from the Older People’s Community Mental Health Team, you should get in touch with your GP.

Your GP will then refer you to us through the Single Point of Access. The Older People’s Community Mental Health Team will contact you for an assessment, so we can discuss your needs.

If you're feeling stressed, anxious or depressed, you can self-refer directly to our Open Minds service on this website.

Speak to the person in charge of your care
If you’re already under the care of another NAViGO service, you should speak to the person involved in your care.

Monday, Tuesday, Wednesday, Thursday, Friday

North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE

01472 583000

Visit website Send Email

We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

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Sometimes you might not be able to talk on the phone.
Or you might just not want to, due to anxiety or distress.

We are proud to partner with Shout to offer free and confidential support to anyone in North East Lincolnshire who is feeling overwhelmed or is struggling to cope.

Shout’s text message support service is silent, anonymous and available 24/7. Trained volunteers can help with issues such as stress, anxiety, depression and suicide.

Text ORANGE to 85258 for support.

How does Shout 85258 work?
Shout’s trained volunteers are there for you 24/7 to listen and support you to get to a calmer and safer place.

Shout is a free, confidential, anonymous service for anyone in North East Lincolnshire. It won’t appear on your phone bill.
To start a conversation, text the word ORANGE to 85258.
If your life is at imminent risk, call the emergency services on 999
What happens when you use the service?

Text
To start a conversation, text the word ORANGE to 85258. If you’re feeling low, anxious, worried, lonely, overwhelmed, suicidal or not quite yourself, we are here for you.

Connect
Once you text us you’ll receive four automated messages before you are connected to one of our empathetic Shout Volunteers. This will usually be within five minutes, but if we are busy it can take longer.

Talk
The volunteer will introduce themselves and ask you to share a bit more about what’s bothering you. This might include feeling anxious, having relationship problems, addiction, depression, bullying, self-harm and suicide. You will text back and forth and share what you feel comfortable with.

Plan
The goal of the conversation is to help you reach a calm and safe place, with a plan of how to support yourself going forwards. As well as listening without judgement, our volunteers may provide you with further resources or tools to help you get more expert support.

Calm
Your conversation will only end when the volunteer is sure you are in a safe and calm place. Conversations tend to last around 40 minutes.

What issues can Shout 85258 help with?
Shout 85258 can help with issues such as:

? Anxiety or worry
? Bullying
? Depression
? Loneliness or isolation
? Relationships
? Self-harm
? Stress
? Suicidal thoughts or feelings

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE

Orange 85258

Send Email

We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

The Royal Society for Blind Children offers a range of services including emotional support and practical advice for families, opportunities for children and young people to build confidence and skill...

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...

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Support for new and expectant mothers

Having a baby can be an extremely stressful time for mothers and some might need the support of our specialist perinatal mental health service.
You could receive treatment from the team if you’re a woman who is currently pregnant or has given birth within the last 12 months.

We give specialist interventions to women who are experiencing a moderate to severe mental health problem such as:

Moderate to severe postnatal depression
Anxiety disorders including obsessive compulsive disorder
Eating disorders
Post-traumatic stress disorder
Severe mental illnesses including schizophrenia, schizoaffective disorder and bipolar affective disorder
Postpartum psychosis
Severe self-harm
Suicidal thoughts
If you have a serious mental illness that pre-exists your pregnancy, we’ll work alongside the team currently responsible for your care to give advice on management and treatment.

You may already have a diagnosis, or a vulnerability to develop a psychiatric illness but be considering a pregnancy. In this case, we can provide pre-conception advice.

We also act as a liaison between our team and maternity, primary care and psychiatric services.

The perinatal team is a varied bunch, made up of advanced and specialist nurses, consultant psychiatrists, cognitive behavioural therapists and more.

We provide this service in partnership with the Humber NHS Teaching Foundation Trust and Rotherham, Doncaster and South Humber NHS Foundation Trust.

How can I access the perinatal mental health service?

Make a referral
Referrals to the specialist perinatal mental health team (for women registered with a GP in North East Lincolnshire) can only be accepted from a healthcare professional who is involved with the women’s care.

If you're a healthcare professional who would like to refer someone, please visit the Every Mum Matters website.

Speak to your GP or midwife

Call
You can also request a referral to the perinatal mental health service through the 24/7 Single Point of Access.

Call (01472) 256256 and select option 3.

North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE

(01472) 256256 And Select Option 3.

Visit website Send Email

We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

t's really important you get access to any medication you need.Our friendly pharmacy service ensures staff members, service users and carers have safe and effective access to medicines.We provide accu...

Based at Diana, Princess of Wales HospitalTriage and assessment at Accident & EmergencyIf you find yourself in the Accident & Emergency department at the hospital, you might meet our mental health lia...

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Activities connecting people with nature
Get involved today

Shall we go outside?
The last few years have shown the importance of being outdoors and how it can benefit people’s mental and physical health (something we know more than most here at NAViGO).

On the back of this, the government announced a multi-million pound investment aimed at preventing and tackling mental ill health through green and blue social prescribing.

Let’s be honest, that’s a weird title. But it basically means connecting people with their surroundings through nature or water-based activities that bring a range of physical and mental health benefits.

The Humber and North Yorkshire region (including us, here in good old North East Lincolnshire) is one of seven ‘test and learn’ sites in England who are looking at the impact of such activity. As one of the test sites, we’re looking at how activities can improve mental health as well as reduce health inequalities. Plus how we can develop best practice in making activities accessible and reduce demand on the wider health and social care system.

So what does this mean for you? Well, you’ll find information about a range of activities on our events calendar - from coastal walks to litter picks, community gardening to paddle boarding.

We’re also offering free taster sessions (for activities that usually charge) to service users so if you’ve ever fancied a go at canoeing or scuba diving, let us know and we might be able to help arrange a session for you.

Don’t know what you fancy? Need some inspiration? Then let us know. We’re happy to brainstorm some options with you.

Monday, Tuesday, Wednesday, Thursday, Friday

North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE

01472 583000

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We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

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North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE

(01472) 256256 And Select Option 3.

Visit website Send Email

We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

The Sequoia Therapeutic Community is a day psychotherapy programme for people with long-term emotional difficulties.If you have a diagnosis of Emotionally Unstable Personality Disorder (also known as ...

The way community mental health teams deliver mental health services across North East Lincolnshire has been transformed. We are now integrated with Primary Care Networks (PCNs), which are groups of G...

Employment rates for people with severe mental illness are unacceptably low.While 90% of this group of people want to work, only 8% are holding down employment.Individual Placement and Support (IPS) h...

Targeted Transcranial Magnetic Stimulation (tTMS) is a non-invasive treatment that can improve the symptoms of depression .tTMS uses magnetic pulses to stimulate the neurons in the brain related to mo...

Housing Related Support is offered by a number of providers across North East Lincolnshire - including NAViGO and Nurtrio.Funded by North East Lincolnshire Council, the aim of the support is to help p...

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WHISe (the Wellbeing Health Improvement Service) offers activities aimed at improving physical and mental health.
We support service users within the Community Mental Health Team to improve their daily life, offering physical health checks and lifestyle advice to minimise comorbidity for those with severe mental illness.

We’re a recovery-focused team – made up of nurses, assistant practitioners and support workers – who work in a holistic way, focusing on all aspects of your life.

We run a wide range of groups, including:

Everyone’s Welcome: A coffee morning open to everyone who is using NAViGO services, regardless of diagnosis or treatment.
Supporting Voices: People with voice-hearing specific diagnoses can meet up and talk about their mental health experiences – or anything else!
Walking: A stroll can do wonders for your mental and physical health, so join us for a bit of a wander.
Badminton: Grab a racquet and a shuttlecock and hit the court! Keep active by coming to our regular badminton group.
WHISe Choices: A 12-week course on how food and medication affect your body, allowing you to make informed choices and small changes that can make a big difference.
If you have a mental health illness, your physical wellbeing shouldn’t be forgotten about. We give you annual physical health checks and refer you to community dieticians, dentists or smoking advisors if required.

As well as arranging groups, we run blood testing and ECG drop-ins to monitor your baseline measurements and allow you to start taking new medication.

How can I access WHISe?

Speak to your care coordinator
If you are interested in joining one of our groups, you can speak to your current care coordinator.

They will be able to give you more information and contact us to arrange this.

North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE

01472 583000

Visit website Send Email

We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

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North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE

01472 583000

Visit website Send Email

We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

Our Joint Response Vehicle responds to calls where there is a mental health concern, providing alternative transport to an ambulance or police car for people who may need help with their emotional hea...

Our neuropsychiatry service provides assessment and treatment for individuals living with combined neurological and psychological illnesses. Anyone over the age of 18 and living with a neurological co...

British Red CrossBritish Red Cross providing mental health advice, access to essentials like food, medicines and medical equipment, and information that can help keep you safe.Contact: 01472 871157...

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Tukes is an employment and training scheme that helps local people with mental health problems build confidence and gain new skills.
The Tukes team gives service users ‘hands-on’ opportunities in real working environments, helping to give structure and routine to their lives. There’s also the opportunity to study and gain recognised qualifications in relevant areas including catering and horticulture.

Set up in July 2003, Tukes is named after William Tuke – an eighteenth-century tradesman who helped to develop more humane ways of caring for people with mental health issues.

You’ll see Tukes members working alongside NAViGO staff around our buildings – they’re cooking food in our kitchens, serving coffees to the public in our cafes and vacuuming the floors of our therapy rooms.

Tukes are a massive part of what makes NAViGO unique.

Catering
Fancy being the next Gordon Ramsay? If you choose our catering pathway, we’ll teach you basic cooking skills before you work your way up to higher levels.

You’ll become an expert on hygiene, money handling and customer service, and be able to explain to everyone the difference between a cappuccino and a mochaccino – all with a smile on your face!

Domestics
At an organisation like NAViGO, it’s so important to keep everything clean and tidy for service users.

You’ll become familiar with health and safety regulations and be able to safely and appropriately deal with a whole host of hazardous substances.

You’ll team up with our experienced domestic staff and, eventually, maybe even be able to give Mrs Hinch a run for her money with polish and a duster!

Horticulture
Are you green fingered?

If you go down the horticultural route with Tukes, you may be working at Grimsby Garden Centre, learning to take care of our massive collection of plants.

You’ll also discover how to work as part of a team and build your confidence around other people. You might even get to work those biceps and triceps as there’s plenty of moving and handling involved!

Education
Tukes run a number of nationally-recognised courses in maths, English and IT skills, both remotely and at the Tukes Hub on Brighowgate in Grimsby.

How do I access Tukes?

Complete a form
You can self-refer to Tukes by completing the form at this link.

A support worker from the Tukes team will get back in touch to arrange an initial meeting and discuss what we can offer.

Email us
If you’d like to speak to the team beforehand, email [email protected].

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

NAViGO House,
3 - 7 Brighowgate,
Grimsby,
North East Lincolnshire,
DN32 0QE

01472 583000

Visit website Send Email

We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

Your FREE Health and Wellbeing ServiceITaking steps to maintain your physical, mental health and overall wellbeing are essential for you to live a happy healthier and fulfilled life.We are pleased, to...

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We understand that reacting to mental health and wellbeing needs varies for each person, so we always focus on you as an individual. Whatever your situation and however complex your needs, we can help you lead a full and happy life.

We provide:
•Floating support
•Supported housing
•Integrated community support for people with complex needs
•Talking therapies for conditions such as stress, anxiety and depression
•Crisis interventions
•Independent hospitals
•Residential rehabilitation
•Forensic services

The road to recovery may not be easy, but we believe that with the right support - and our personalised, flexible services - you can live the life you want.

Involvement

Involvement is about making sure the voices of people we support are heard and that their experiences and opinions are used to improve our overall service provision. Involvement is a key theme for our mental health services and at the heart of the support we provide. We have regular Involvement meetings across the country, where service users input into organisational developments and suggest areas of change. They have been instrumental in shaping our recovery agenda, developing policies, information guides, brand changes and service developments.

Recovery

We support those with a range of mental health conditions, dual diagnosis and other complex needs to live as independently as possible through a recovery-focused approach. We work with ImROC (Implementing Recovery through Organisational Change) to ensure that our processes and future vision are embracing the recovery principles of hope, control and opportunity. We want to put recovery at the heart of the services we provide. One of the ways we are achieving this is through our Recovery Involvement Charter, which was co-produced with the people we support and their staff teams from all over the country.

We have vast experience of supporting people with a range of complex, multiple needs, therefore if you require help for more than one issue please do get in contact. Please take a look at our Dual Diagnosis guide here for more information.

Standon House,
21 Mansell Street,
London,
E1 8AA

0207 481 7600

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We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

We are one of the largest providers of substance misuse services in England and our range of drug and alcohol services help people recover from addiction and gain control of their lives.We know that s...

Some service users might be in a severe mental health crisis and need urgent care and treatment.Our crisis home treatment team are the front door to NAViGO’s services if you need emergency mental he...

Kooth is a free, safe, confidential and non-stigmatised way for young people to receive counselling, advice and support on-line 365 days a year.? A chat function for a young person to speak to a readi...

There may be times when you need a bit of extra support in taking that step after being in an adult inpatient facility, or to gain better skills to progress towards living independently.That’s where...

ResourcesBeing diagnosed can be overwhelming – there’s a lot to learn and plenty of prejudice to battle. Telling people is tough, and not everyone will understand.We’ve compiled a library of res...

Bereavement charity supporting grieving children and familiesWinston’s Wish provides free digital bereavement information and support for children and young people across the UK who are grieving the...

Referral to mental health services.Online workshops for parent carers to support their children on things like anxiety, and mood. Self-help for young people, and signposting to other support and resou...

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As a member of the LGBT+ community, you may find yourself as the subject of discrimination.

This can often be a strain on your mental health.

You may have experienced homophobia, biphobia or transphobia, or faced social exclusion because of your gender or sexuality. Others may be worried about 'coming out' and telling family and friends about their sexuality - or may have already had a bad experience around this.

However, it's important to embrace your identity, as this can make you more confident, boost your self-esteem and increase your resilience.

How is being LGBT+ and mental health linked?
If you're lesbian, gay, bisexual, trans, intersex, non-binary, queer, questioning, or identify your sexuality or gender in other ways, you may be more likely to experience mental health problems.

This could include:

depression and anxiety
low self-esteem
eating problems
self-harm and suicidal thoughts
Though identifying as LGBT+ itself has no bearing on these problems, factors such as homophobic bullying, stigma and social isolation can have a real effect on wellbeing.

Finding help
You may have seen some of our staff wearing NHS rainbow badges. The badges are just one way to show that NAViGO is an open, non-judgemental and inclusive place for people that identify as LGBT+.

If you see someone wearing a badge, you can ask them about it. The badge is a reminder that you can talk to our staff about who you are, be open about your identity and how you feel. They will do their best to get support for you if you need it.

If you’re in a mental health crisis and need urgent help, call the Single Point of Access on (01472) 256256 and select option 3. They are available 24 hours a day, 7 days a week. Alternatively, you can call NHS 111 free from a landline or mobile phone.

If you’d rather text than talk on the phone, you can text ORANGE to 85258 to contact a trained volunteer from Shout. They’ll be able to help you reach a place of calm and, if necessary, signpost you to local services. This is a free, 24/7 service.????

Inclusion is our fortnightly peer-to-peer group for young people who are members and allies of North East Lincolnshire’s LGBT+ community. Based at The Attic on the top floor of the Carers’ Support Centre and open to those aged between 16 and 25 years old, it’s a safe space to meet others, make friends and take part in activities with like-minded people.

Included is a monthly peer-to-peer support group exclusively for parents, partners and carers of the LGBT+ community.

NHS Talking Therapies offers a range of therapies aimed at helping you to deal with the effects of stress, anxiety and depression and should be your first port of call if you’re looking for support. You can self-refer to NHS Talking Therapies online.

Safespace provides instant support if you’re vulnerable and need assistance with your mental health out-of-hours. You can speak to the team in person at NAViGO House on Brighowgate in Grimsby, using Zoom or by calling in via telephone.

If you’re under 16, speak to your GP, who may be able to refer you to Child and Adolescent Mental Health Services.

Please see website for helpful resources

North East Lincolnshire,

01472 326292 (option 5).

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We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]

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