North East Lincolnshire Council

Family Hubs

Contact a Family – For families with disabled children

Birth to Five: Free information workshops. Welcoming and informative sessions for families who are concerned about their child’s development, and for those who have a disability or additional need. Find out more about the workshops in our Birth to Five workshops leaflet (PDF)

Family Hubs

Family Hubs bring together family support services including Surestart children’s centres, health visiting, school nursing, integrated family services and some youth provision. They work across community clusters and work with other partners and the community, to offer services for children and young people aged 0-19 and their families. Our Family hubs are inclusive for all, which includes support for children with additional needs. Come and speak to one of our Family Hub Practitioners if your child is in need, or may be in need of additional support.

What do Family Hubs do?

They provide SureStart children’s centre services to meet the needs of each community including:

  • early education and childcare or links to them within the local community;
  • health services for young children, parents and prospective parents;
  • training and employment services to assist parents or prospective parents with links to Job Centre Plus;
  • information and advice services for parents and prospective parents;
  • activities for young children and their parents/carers.
  • support for families that have children with additional needs.

For families that need it, Family Hubs can also provide extra help and support to work through issues that may arise during a child or young person’s life. This may be provided by a range of professionals including family hub advisers, health visitors, school nurses and other family support services.

How do I request support?

Talk about your concerns to a family hub advisor in your local family hub. You can also talk to your school, school nurse or health visitor. With your consent they may submit a referral to the family hub to look at what support is needed.

Sensory rooms

Our sensory rooms can be tailored to offer a relaxing or stimulating space away to calm or nurture children. They can be used by all, but are ideal for children with sensory impairment. Our sensory rooms can be adapted to individual needs, with advice from our Family Hub staff or parental input where applicable.

Have a look at the timetables to see what’s available and make a booking. Timetables are available on cluster sections below or on our FIS directory.

Family Hub Clusters

Find out more about our settings and the activities that are happening.

Here is where we will keep you up to date with all the activity timetables, training timetables and newsletters from Reynolds and Highgate Family Hubs.

Reynolds Family Hub

Telephone: 01472 324902
Address: Machray Place, Cleethorpes
Opening times: Monday to Thursday 8.30am to 5pm. Friday 8.30am to 4.30pm

Highgate Family Hub

Telephone: 01472 324323
Address: Trinity Road, Cleethorpes.
Opening times: Monday to Friday 8.30am to 4.30pm

Locality 1 activity timetable (PDF) – Easter 2019


Bump to Baby leaflet (PDF) – A 4 week course that will take you from your first scan through to post-natal

Child health clinic (PDF)

Health and parenting drop-in sessions (PDF) – Speak to our friendly practitioners who can provide advice and support.

Here is where we will keep you up to date with activity and information from East Marsh and Central Family Hubs.

East Marsh Family Hub

Telephone: 01472 326860
Address: 203 Victor Street, Grimsby
Opening times: Monday to Friday 8.30am to 4.30pm

Central Family Hub

Telephone: 01472 326830
Address: Edward Street, Grimsby
Opening times: Monday to Friday 8.30am to 4.30pm


Parents supporting parents (PDF) – Parents support group Come and join us on Thursdays from 9.30am to 11.30am at East Marsh Family Hub

Young parent group (PDF) – For parents up to 20 years of age

Child health clinic (PDF)

Health and parenting drop-in sessions (PDF) – Speak to our friendly practitioners who can provide advice and support.

Activity timetable – January to April 2019 (PDF)

Training timetable – January to April 2019 (PDF)

Broadway Family Hub will only be open on Tuesday and Thursdays to the public for family hub activities.

For support or advice on other days please contact either Queensway Family Hub on 01472 325737 or Riverside Family Hub on 01472 324303.

Here is where we will keep you up to date with all the activity timetables, training timetables and newsletters from Queensway Family Hub and Immingham and Broadway Family Hub.

Queensway Family Hub

Telephone: 01472 325737
Address: Queensway, Binbrook Way, Grimsby
Opening times: Monday to Friday 8.30am to 4.30pm

Immingham Family Hub

Telephone: 01469 514848 (For Under Fives Nursery contact 01472 326828 or 326837)
Address: Margaret Street, Immingham
Opening times: Monday to Friday 8.30am to 4.30pm

Broadway Family Hub

Telephone: 01472 326840
Address: Broadway, Grimsby.
Opening times: Tuesday and Thursday 8.30am to 4.30pm. Monday, Wednesday and Friday – Closed

Locality 3 activity timetable (PDF) – Easter holidays


National Careers Service Drop in Poster – Every Wednesday 9am to noon at Queensway Family Hub

Bump to Baby Leaflet (PDF) – A 4 week course will take you from your first scan through to post-natal

Child health clinic (PDF)

Midi Rhyme Time (PDF) – Immingham Family Hub

Health and parenting drop-in sessions (PDF) – Speak to our friendly practitioners who can provide advice and support.

Spring training timetable (PDF)

Here is where we will keep you up to date with all the activity timetables, training timetables and newsletters from Riverside and Nunsthorpe Family Hub and Scartho and West Marsh Family Hub.

Riverside Family Hub

Telephone: 01472 324303
Address: Central Parade, Grimsby
Opening times: Monday to Friday 8.30am to 4.30pm

Nunsthorpe Family Hub

Telephone: 01472 326600
Address: Sutcliffe Avenue, Grimsby.
Opening times: Monday to Friday 8am to 4.30pm

Scartho Family Hub

Telephone: 01472 324280
Address: Fairfield Primary School, Mendip Avenue, Scartho.
Opening times: Wednesday 8.30am to 4.30pm. Friday 8.30am to 4pm. Monday, Tuesday and Thursday – Closed

West Marsh Family Hub

Telephone: 01472 326810
Address: Macaulay Street, Grimsby
Opening times: Tuesday and Thursday 8.30am to 4.30pm. Friday 8.30am to 4pm. Monday – Closed.

Locality 4 activity timetable (PDF) – Easter holidays


Stay and Play Leaflet (PDF) – Every Thursday from 10.30am to 11.30am at Riverside Family Hub

Freshney Green Health Clinic Dates 2018 (PDF) – Every second and forth Friday from 9.30am to 11.30am

Bump to Baby Leaflet (PDF) – A 4 week course will take you from your first scan through to post-natal

Child health clinic (PDF)

Midwifery Clinics (PDF) – Appointment only at all Family Hubs

Level 1 award employability training (PDF) – Training on Fridays from 09.30 am to 11.30 am at West Marsh Family Hub and Thursdays from 1 pm to 3 pm at Nunsthorpe Family Hub (term time only)

Health and parenting drop-in sessions (PDF) – Speak to our friendly practitioners who can provide advice and support.

Ready for Nursery – Stay and Play (PDF)

Families First Information Service, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU

Email: fis@nelincs.gov.uk

Telephone: 01472 326292 (option 1)

Opening times: Monday to Thursday 8.30am to 5pm  and Friday 8.30am to 4.30pm except bank holidays