North East Lincolnshire Council

Family Hubs

Family Hubs bring together family support services including Surestart children’s centres, health visiting, school nursing, integrated family services and some youth provision.

We work across all areas of North East Lincolnshire and work with other partners and the community, to offer services for children and young people aged 0 to 19 and their families.

Our Family Hubs are for everyone including support for children with additional needs. Come and speak to one of our Family Hub Practitioners if your child is in need, or may be in need of additional support.

What we do in Family Hubs

In our Family Hubs we offer:

  • early education and childcare or links to them within the local community
  • health services for young children, parents and prospective parents
  • training and employment services to assist parents or prospective parents with links to Job Centre Plus
  • information and advice services for parents and prospective parents
  • activities for young children and their parents or carers
  • support for families that have children with additional needs

For families that need it, Family Hubs can also provide extra help and support to work through issues that may arise during a child or young person’s life. This may be provided by a range of professionals including our advisers, health visitors, school nurses and other family support services.

Request support

Talk about your concerns with one of our advisers in your local hub. You can also talk to your school, school nurse or health visitor, who with your consent can refer you to a Family Hub to look at what support is needed.

Family Hub areas

Find out more about our hubs including where they are and what things are going on.

Here is where we will keep you up to date with all the activity timetables, training timetables and newsletters from Reynolds and Highgate Family Hubs.

Reynolds Family Hub

Telephone: 01472 324902
Address: Machray Place, Cleethorpes
Opening times: Monday to Thursday 8:30am to 5pm. Friday 8:30am to 4:30pm

Highgate Family Hub

Telephone: 01472 324323
Address: Trinity Road, Cleethorpes
Opening times: Monday to Friday 8:30am to 4:30pm

Activities

Locality 1 Timetable January to April 2020

Here is where we will keep you up to date with activity and information from East Marsh and Central Family Hubs.

East Marsh Family Hub

Telephone: 01472 326860
Address: 203 Victor Street, Grimsby
Opening times: Monday to Friday 8:30am to 4:30pm

Central Family Hub

Telephone: 01472 326830
Address: Edward Street, Grimsby
Opening times: Monday to Friday 8:30am to 4:30pm

Activities

Locality 2 activity timetable (PDF) – January to April

Parents supporting parents (PDF) – Parents support group sessions. Come and join us on Thursdays from 9:30am to 11:30am at East Marsh Family Hub

Young parent group (PDF) – For parents up to 20 years of age

Broadway Family Hub will only be open on Tuesday and Thursdays to the public for family hub activities.

For support or advice on other days please contact either Queensway Family Hub on 01472 325737 or Riverside Family Hub on 01472 324303.

Here is where we will keep you up to date with all the activity timetables, training timetables and newsletters from Queensway Family Hub and Immingham and Broadway Family Hub.

Queensway Family Hub

Telephone: 01472 325737
Address: Queensway, Binbrook Way, Grimsby
Opening times: Monday to Friday 8:30am to 4:30pm

Immingham Family Hub

Telephone: 01469 514848 (For Under Fives Nursery contact 01472 326828 or 326837)
Address: Margaret Street, Immingham
Opening times: Monday to Friday 8:30am to 4:30pm

Broadway Family Hub

Telephone: 01472 326840
Address: Broadway, Grimsby
Opening times: Tuesday and Thursday 8:30am to 4:30pm. Monday, Wednesday and Friday – Closed

Activities

Locality 3 Timetable January to April 2020

Helping with Special Educational Needs and Disabilities in Primary Schools training course

Here is where we will keep you up to date with all the activity timetables, training timetables and newsletters from Riverside and Nunsthorpe Family Hub and Scartho and West Marsh Family Hub.

Riverside Family Hub

Telephone: 01472 324303
Address: Central Parade, Grimsby
Opening times: Monday to Friday 8:30am to 4:30pm

Nunsthorpe Family Hub

Telephone: 01472 326600
Address: Sutcliffe Avenue, Grimsby
Opening times: Monday to Friday 8am to 4:30pm

Scartho Family Hub

Telephone: 01472 324280
Address: Fairfield Primary School, Mendip Avenue, Scartho
Opening times: Wednesday 8:30am to 4:30pm. Friday 8:30am to 4pm. Monday, Tuesday and Thursday – Closed

West Marsh Family Hub

Telephone: 01472 326810
Address: Macaulay Street, Grimsby
Opening times: Tuesday and Thursday 8:30am to 4:30pm. Friday 8:30am to 4pm. Monday – Closed.

Activities

Locality 4 activity and training timetable (PDF) – January to April

Bump to Baby Leaflet (PDF) – A 4 week course will take you from your first scan through to post-natal

Midwifery Clinics (PDF) – Appointment only at all Family Hubs

Other things going on in our family hubs

Find out when and where well baby child health clinics are taking place on our Health visitors page.

Our sensory rooms can be tailored to offer a relaxing or stimulating space away to calm or nurture children. They can be used by all, but are ideal for children with sensory impairment. Our sensory rooms can be adapted to individual needs, with advice from our Family Hub staff or parental input where applicable.

Have a look at the timetables to see what’s available and make a booking. Timetables are available on cluster sections below or on our FIS directory.

Counselling sessions in our Family Hubs

We all need support in times of distress, anxiety, and doubt. Its okay to not be okay.

If you would like to see an impartial listener to provide you with a safe, confidential and welcoming environment then speak with a member of staff in one of our Family Hubs or you can get in touch by email on employability@nelincs.gov.uk.

Families First Information Service, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU

Email: fis@nelincs.gov.uk

Telephone: 01472 326292 (option 1)

Opening times: Monday to Thursday 8:30am to 5pm  and Friday 8:30am to 4:30pm except bank holidays