North East Lincolnshire Council

Family Hubs

Contact a Family – For families with disabled children

Birth to Five: Free information workshops. Welcoming and informative sessions for families who are concerned about their child’s development, and for those who have a disability or additional need. Find out more about the workshops in our Birth to Five workshops leaflet (PDF)

Family Hubs

Family Hubs bring together family support services including Surestart children’s centres, health visiting, school nursing, integrated family services and some youth provision. They work across community clusters and work with other partners and the community, to offer services for children and young people aged 0-19 and their families. Our Family hubs are inclusive for all, which includes support for children with additional needs. Come and speak to one of our Family Hub Practitioners if your child is in need, or may be in need of additional support.

What do Family Hubs do?

They provide SureStart children’s centre services to meet the needs of each community including:

  • early education and childcare or links to them within the local community;
  • health services for young children, parents and prospective parents;
  • training and employment services to assist parents or prospective parents with links to Job Centre Plus;
  • information and advice services for parents and prospective parents;
  • activities for young children and their parents/carers.
  • support for families that have children with additional needs.

For families that need it, Family Hubs can also provide extra help and support to work through issues that may arise during a child or young person’s life. This may be provided by a range of professionals including family hub advisers, health visitors, school nurses and other family support services.

How do I request support?

Talk about your concerns to a family hub advisor in your local family hub. You can also talk to your school, school nurse or health visitor. With your consent they may submit a referral to the family hub to look at what support is needed.

Sensory rooms

Our sensory rooms can be tailored to offer a relaxing or stimulating space away to calm or nurture children. They can be used by all, but are ideal for children with sensory impairment. Our sensory rooms can be adapted to individual needs, with advice from our Family Hub staff or parental input where applicable.

Have a look at the timetables to see what’s available and make a booking. Timetables are available on cluster sections below or on our FIS directory.

Family Hub Clusters

Find out more about our settings and the activities that are happening.

Here is where we will keep you up to date with all the activity timetables, training timetables and newsletters from Reynolds and Highgate Family Hubs.

Reynolds Family Hub – 01472 324902
Machray Place, Cleethorpes
Monday to Thursday 8.30 am to 5 pm
Friday 8.30 am to 4.30 pm

Highgate Family Hub – 01472 324323
Trinity Road, Cleethorpes.
Monday to Friday 8.30 am to 4.30 pm

Locality 1 activity and training timetable (PDF) – Activities across our Locality 1 Family Hubs from September 2018

Locality 1 October half term timetable (PDF) – Activities during the October half term

Bump to Baby leaflet (PDF) – A 4 week course that will take you from your first scan through to post-natal

Child Health Clinics (PDF) – Clinic times from January 2018

Childcare funding advice drop in at Central Family Hub (PDF) – Wednesday 3 October from 9 am to 11 am

Childcare funding advice drop in at East Marsh Family Hub (PDF) – Tuesday 2 October from 9 am to midday

Here is where we will keep you up to date with activity and information from East Marsh and Central Family Hubs.

East Marsh Family Hub – 01472 326860
203 Victor Street, Grimsby
Monday to Friday 8.30 am to 4.30 pm

Central Family Hub – 01472 326830
Edward Street, Grimsby
Monday to Friday 8.30 am to 4.30 pm

Locality 2 Activity Timetable (PDF) – Activities across Locality 2 Family Hubs from September 2018

Locality 2 Training Timetable(PDF) – Training timetable across Locality 2 Family Hubs from September 2018

Positive Parenting Leaflet (PDF) – Positive Parenting drop in on Tuesdays from 10 am to 11.30 am at Central and Thursdays from 1.30 pm to 3 pm at East March

Bump to Baby Leaflet (PDF) – A 4 week course will take you from your first scan through to post-natal

Child Health Clinics (PDF) – Clinic times from January 2018

Training Information Leaflet (PDF) – Training courses available from September 2018

Parents supporting parents (PDF) – Parents support group Come and join us on Thursdays from 9.30 am to 11.30 am at East Marsh Family Hub

Young parent group (PDF) – For parents up to 20 years of age

Broadway Family Hub will now be closed every Friday from 3 August 2018. Please contact either Queensway Family Hub on 01472 325737 or Riverside Family Hub on 01472 324303.

Here is where we will keep you up to date with all the activity timetables, training timetables and newsletters from Queensway Family Hub and Immingham and Broadway Family Hub.

Queensway Family Hub – 01472 325737
Queensway, Binbrook Way, Grimsby
Monday to Friday 8.30 am to 4.30 pm

Immingham Family Hub – 01469 514848
Margaret Street, Immingham
Monday to Friday 8.30 am to 4.30 pm

Broadway Family Hub – 01472 326840
Broadway, Grimsby.
Monday to Thursday 8.30 am to 4.30 pm
Friday – Closed

Locality 3 Training timetable September – December (PDF)

National Careers Service Drop in Poster – Every Wednesday 9 am to noon at Queensway Family Hub

Bump to Baby Leaflet (PDF) – A 4 week course will take you from your first scan through to post-natal

Child Health Clinics (PDF) – Clinic times from January 2018

Course enrolment for September 2018 (PDF) – Training course enrolment at our Locality 3 Family Hubs

Here is where we will keep you up to date with all the activity timetables, training timetables and newsletters from Riverside and Nunsthorpe Family Hub and Scartho and West Marsh Family Hub.

Riverside Family Hub – 01472 324303
Central Parade, Grimsby.
Monday to Friday 8.30 am to 4.30 pm

Nunsthorpe Family Hub – 01472 326600
Sutcliffe Avenue, Grimsby.
Monday to Friday 8.30 am to 4.30 pm

Scartho Family Hub – 01472 324280
Fairfield Primary School, Mendip Avenue, Scartho.
Monday Closed – Midwife appointments only 
Tuesday Closed
Wednesday 8.30 am to 4.30 pm
Thursday Closed – Midwife appointments only 
Friday 8.30 am to 4 pm

West Marsh Family Hub – 01472 326810
Macaulay Street, Grimsby
Monday to Thursday 8.30 am to 4.30 pm
Friday 8.30 am to 4 pm

Locality 4 Autumn Activity Timetable (PDF) – Activities across our Locality 4 Family Hubs

Locality 4 training timetable (PDF) – Training from September 2018


Maths and English skills Riverside (PDF) – Starting September 2018

Maths and English skills West Marsh (PDF) – Starting September 2018

Training flyer (PDF) – September 2018

Stay and Play Leaflet (PDF) – Every Thursday from 10.30 am to 11.30 at Riverside Family Hub

Freshney Green Health Clinic Dates 2018 (PDF) – Every second and forth Friday from 9.30 am to 11.30 am

Bump to Baby Leaflet (PDF) – A 4 week course will take you from your first scan through to post-natal

Child Health Clinics (PDF) – Clinic times from January 2018

Midwifery Clinics (PDF) – Appointment only at all Family Hubs

Level 1 award employability training (PDF) – Training on Fridays from 09.30 am to 11.30 am at West Marsh Family Hub and Thursdays from 1 pm to 3 pm at Nunsthorpe Family Hub (term time only)

Childcare funding advice drop in at Riverside Family Hub (PDF) – Thursday 4 October from 10.30 am to 11.30 am

Halloween Fun at Riverside Family Hub! (PDF) – 22 October 2018

Families First Information Service, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU

Email: fis@nelincs.gov.uk

Telephone: 01472 326292 (option 1)

Opening times: Monday to Thursday 8.30am to 5pm  and Friday 8.30am – 4.30pm except bank holidays