Concessionary fares pass holders – have your say!

North East Lincolnshire Council and its delivery partner, Equans, are seeking feedback from concessionary fares pass holders about their bus journeys.

Data suggests that those with a concessionary fares pass have not been using buses after the Covid-19 pandemic as these bus passenger numbers have dropped significantly and have not recovered to pre-pandemic levels.

If you are a concessionary fare pass holder, or believe you are entitled to a pass but are unlikely to use it, then we want to know what will encourage you to travel by bus.

Your feedback will be discussed with local bus operators at the Enhanced Bus Quality Partnership and, where possible, improvements will be made to make you feel better about travelling by bus.

Take part in the survey at https://tell-us.questionpro.eu/t/AB3uoi9ZB3vkR1.

Any feedback received will be anonymous.