North East Lincolnshire Council

Digital North East Lincolnshire

Digital North East Lincolnshire. Helping you to get online and build your digital skills.

Greater digital skills and access can have a positive effect on peoples lives. In North East Lincolnshire we are offering more and more services online and as part of our digital offer we are also supporting people to improve their confidence in using and accessing these services.

Our main aims are to:

  • offer quality online services
  • build digital skills and confidence
  • be fair and inclusive

Here you can find information about where you or your family friends can get some digital support and access free to use computers and WiFi.

Find out more

Give us feedback

We are always looking to improve our website. If you have any suggestions on how we could do this or if you have noticed a problem with these pages, then please let us know on our Website feedback form.

Digital support

If you need help accessing or using digital to access our services you can do the following.

Customer access points

If you need help accessing our online service you can come in to our Customer Access Points to use our self serve computers and get the help of our friendly customer advisors. Our customer access points are at the Municipal Offices, Grimsby and Civic Centre, Immingham.

Municipal Offices Grimsby, DN31 1HU – Open Monday to Friday 8.30am to 4.30pm (except bank holidays)

Civic Centre, Pelham Road, Immingham, DN40 1QF – Open Mondays and Fridays 9am to 4pm, except bank holidays. Wednesdays are reserved for appointments only.

For more information about this service go to our Customer access points page.

Centre 4

Centre 4 is a community hub on Wootton Road, Grimsby. One of the many things you can do here is ask for support using our online services. Find out all about Centre 4 on their website.

Family hubs

If you need help accessing online services you can always go to one of our Family hubs and speak to a member of staff about how they can support you.

Job centre

What assisted digital support is available at the Job Centre? Find out more on the Job centre plus website.

Digital buddies – Ask for support

If you or someone you know would like to get some help using technology or doing things online then you can request to meet with one of our volunteers.

If you have any questions or struggle to complete the request form, then you can contact the Council’s contact centre on 01472 313131. You must be over 18 to request support.

Become a digital buddy volunteer

The digital buddy scheme matches volunteers with people who need support. If you are digitally minded and able to help others to become more confident using technology then you can sign up to be a digital buddy volunteer.

Not only will you help others to gain skills and independence you will also be able to:

  • Receive training, earn badges and a get a certificate from the Duke of York Inspiring Digital Enterprise Awards
  • Build your own confidence, skills and experience to enhance your CV
  • Earn Zlto points for your time – You can redeem the points you collect for rewards from local businesses.

To volunteer for this role you will need to be digitally able and 16 or over. Before you become a volunteer we will provide training. If you under 18 we will need to get the consent of a parent or guardian.

Free to use computers

We have computers that are free to use in various places across North East Lincolnshire:


Use our computers at one of our 4 Libraries across North East Lincolnshire.

Customer access points

Our Customer access points are in Grimsby and Immingham, and are there for you if you need to come and see one of our advisers face to face. You can also use one of our self serve computers for our online services. If you need help with this one of our advisers will be there to help.

Centre 4

Centre 4 is a community hub on Wooton Road, Grimsby. Find out more about what support is available on the Centre 4 website.

Free WiFi available across North East Lincolnshire

If you would like to add or remove your business on our free WiFi map then contact us at

Digital training and learning

If you or your friends and family need some help to learn some computer basics we know some great places to access training and resources.

Build your digital skills

Learn My Way – Learn my way offer some great online tutorials about using computers, mobile phones and tablets

Longhurst – Longhurst host an internet access group at Open Door every Thursday, 1pm to 3pm

Age UK – Age UK offer computer training courses explain things clearly in plain English to help you get online

Barclays Digital eagles – Barclays help customers to build digital confidence

Good Things Foundation – The Good Things Foundation digital inclusion and develop digital skills

Learn Direct – Learn Direct help you to improve your skills for work with professional development courses that will get where you want to be

Classroom learning

Franklin Sixth Form College – Franklin provide a range of ICT and computing courses

Lincs2 – Lincs2 is a portal for learning and training opportunities in North East Lincolnshire