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Home energy

For all home energy and housing enquiries, including heating, insulation improvements and housing repairs complete the Home energy enquiry form.

For further information on Home Energy, please contact 01472 326296 option 5

Home energy enquiry

Prepare for winter now and insulate your property today. There are various funding options for heating and insulation improvements and ways of reducing your fuel bills. Advice is available to both home owners and renters.

Advice for residents

Grants available

Our policy on Housing assistance and disabled adaptions can be found on the Housing grants and loans page.

Boiler Upgrade Grant – Assistance to replace you main heating system for an Air Source Heat pump or Ground Source Heat Pump.

GOV.UK – Check if you are eligible for the boiler upgrade scheme

Oil Buying Scheme – To assist those customer purchasing Oil, we are working with Oil Buying Cooperative | Humber and Wolds Rural Action on a bulk buying scheme.

Please can all Eco Flex applications be submitted online.

You may be eligible for the ECO scheme if you or a member of the household are in receipt of one or more of the following benefits:

  • Income based Jobseekers allowance (JSA)
  • Income related Employment & Support Allowance (ESA)
  • Income Support (IS)
  • Pension Credit Guarantee/Pension Credit Savings
  • Working Tax Credits (WTC)
  • Child Tax Credit (CTC)
  • Universal Credit (UC)
  • Housing Benefit
  • Child Benefit

And the EPC rating of your property is D, E, F or G if you are a homeowner, or E, F, or G if you are in social or private rented accommodation.

Some benefits are subject to household income threshold criteria.

For further information on the scheme contact the Home Energy Team on 01472 326296 option 5

Please can all Eco Flex applications be submitted online.

To apply complete the ECO4 Flex Application. For information and enquiries please email [email protected].

Related documents:

Under the new Great British Insulation Scheme (GBIS) there are two groups with different eligibility criteria, the general group and the low-income eligibility group.

To be eligible for the general group, you must:

  • Have an EPC rating of D or below
  • Live in a home that falls within Council Tax bands A-D in England

To be eligible for the low-income eligibility group you must:

  • Have an EPC rating of D or below
  • Receive means tested benefits

For further information on the scheme contact the Home Energy Team on 01472 326296 option 5

How can I save Money on my Fuel Bills?

  • Energy Saving Trust an independent, respected and trusted voice on energy efficiency and clean energy solutions.
  • Simple Energy Advice offers impartial and independent advice to help you reduce bills and improve the energy efficiency of your home.
  • Big Community Switch is a free scheme that could help you save money on your energy bills. It’s easy and there is no obligation to accept the offer. All you need to provide are your contact details, the name of your energy supplier and details of your current energy usage and tariff.

Where can I get advice if I am struggling to pay my fuel bills?

Contact the Home Energy team on 01472 324703 or go to the National Debtline.

Am I eligible for winter fuel and cold weather payments?

Find out if you are eligible on the GOV.UK website:

Related websites

What to do if you have poor quality wall insulation

GOV.UK – The smoke and carbon monoxide alarm regulations – New regulations for Carbon Monoxide Detectors from 1 October 2022

Ofgem – Information for consumers

GOV.UK – Find ways to save energy in your home

Humberside Fire and Rescue home safety check

Related content

Housing grants and loans

Big community switch

Condensation, damp and mould

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