North East Lincolnshire Council

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Home energy

  • Do you struggle to pay your energy bills?
  • Are you choosing to heat your home or feed your family?
  • Are you living in a cold home?
  • Do you have adequate heating & Insulation?

If you have answered yes to these questions you are entitled to help from the Home Energy Team. The team can provide free and impartial advice to you on ways to reduce your fuel and energy bills through a number of different  schemes. We can also offer general advice on saving energy, keeping warm and saving money in your home, increasing your home’s energy efficiency can be easier than you without effecting your lifestyle .

Sign up to the Big Community Switch. A free scheme that could help you save money on your energy bills.

It’s easy and there’s no obligation to accept the offer. All you need to provide are your contact details, the name of your supplier and details of your current energy usage and tariff.

The council, working in partnership with ENGIE, is trying to encourage as many residents as possible to sign up and use their joint buying power to help drive down their home energy costs.

We have teamed up with more than 12 other councils across the country to make it easier for people to switch energy providers. All you need to do is visit The Big Community Switch and provide your contact details, the name of your supplier and details of your current energy usage and tariff.

This is one of the largest schemes of its kind in the UK and by teaming up with other councils, we are helping to create a massive pool of potential customers that energy companies bid against to supply. People have saved between £60 and £200 a year across the country on their energy bills and the more people that sign up, the bigger the potential savings.

We are working with a specialist company called iChoosr who will negotiate with the energy companies on behalf of everyone signed up to the scheme to get the best tariff possible. Over 420,000 participants have already switched suppliers thanks to iChoosr’s collective switching schemes in three different countries.

Timescales the spring auction are below. For the auction energy suppliers will then be asked to bid to be the cheapest supplier to provide power to everyone who has signed up.

Autumn Auction 2017

  • Launch – Tuesdays from 8 August 2017
  • Auction – Tuesday 10 October 2017
  • Offers – From Monday 23 October 2017
  • Closure – Tuesday 28 November 2017

Winter Auction 2017/18

  • Launch – Tuesdays from 5 December 2017
  • Auction – Tuesday 13 February 2018
  • Offers – Monday 26 February 2018
  • Closure – Tuesday 27 March 2018

If you don’t have access to the internet, staff at your local library and Children’s Centre can help if you don’t have internet access, but remember to bring a copy of a recent gas and electricity bill with you. Friends and family might also be able to assist as up to five separate addresses can be registered with the same email.

Alternatively you can contact the Home Energy Team at North East Lincolnshire Council on 01472 324782 with your latest fuel bill and they will be able to register for you.

It is recommended that gas appliances are checked every year by a Gas Safe approved engineer.

The following residents are eligible for a free gas safety check and some minor essential works:

  • Home owners who are 60 years of age or over who receive a means tested benefit
  • Home owners who are 60 years of age or over and who receive a state pension only (with no other income)
  • Home owners who are 60 years of age or over and who are disabled (either registered disabled or can evidence disability, eg receiving DLA)
  • Home Owners who are 18+ disabled

Minor essential works include:

  • Gas boiler repairs
  • Gas boiler combustion analysis
  • Gas cookers
  • Fires
  • Gas pipework
  • Gas meters
  • Water heaters

If you live in rented accommodation, your landlord must have all gas appliances regularly maintained by a Gas Safe registered engineer and issue you with a copy of the gas safety record following the annual safety check. If your landlord if not carrying out their duties please contact: North East Lincolnshire Council, Housing Enforcement Team 01472 326296 option 3.

Gas safe fund

The Gas Safe charity is a registered charity that works in partnership with Foundations Independent Living Trust. If you are a homeowner who wants to be considered for gas safe charity funding complete the Gas Safe Fund Application form.

Through the Government’s Energy Company Obligation (ECO) scheme we are currently offering residents an opportunity to receive funding for a wide range of energy efficient measures.

Funding is available for:

  • Boiler upgrades (gas, oil and LPG)
  • Central heating systems
  • A-rated electric storage heaters
  • Loft insulation
  • Cavity wall insulation
  • External wall insulation

Further funding is available for homeowners who are suffering from a diagnosed cold-related illness such as Chronic Obstructics Pulmonary Disease (COPD) or a terminal illness, who are living in a hard to treat home (older property with solid walls) or with an energy rating of E, F or G.

In some circumstances residents may need to meet specific qualifying criteria for funding to be released, but other funding can be allocated based on your property type. Subject to surveys some works will be fully funded through the scheme.

For more information on the scheme or to enquire about receiving funding call or contact the Home Energy Team on the information provided on this page.

Under the Energy Company Obligation (ECO) Regulations 2017 – 2018 (ECO2t), local authorities can set their own criteria, for eligibility for funding for domestic energy efficiency measures. This funding is aimed at those within a local authority most likely to be in fuel poverty. Energy companies can spend up to a maximum of 10% of their full obligation within these criteria. Local authorities must publish a statement of intent that defines who is eligible for funding before the scheme can start.

North East Lincolnshire Council and North Lincolnshire Council are working closely  with energy companies, installers and customers to maximise the input of Flexible Eligibility ECO on fuel poor households. However fitting the criteria within the statement of intent does not guarantee that any individual household will benefit from energy saving improvements as the final decision on funding rests with energy suppliers and will depend on:

  • The survey carried out and installation costs calculated
  • The energy savings that can be achieved for a property, and
  • If suppliers have achieved their ECO targets or require further measures to meet their ECO targets (this will affect the amount of funding available through the scheme)

Read our ECO Statement of Intent (PDF).

Our Referral form (Word document).

For further information contact the Home energy team on 01472 324782.