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New real-time information bus network is now up and running!

12:29 pm, Thursday, 14th December 2023 - 5 months ago


North East Lincolnshire Council and its delivery partner, Equans, are delighted to announce the upgraded Real-Time Information (RTI) network is now live at Grimsby Riverhead Exchange bus stops.

The new clearer RTI network will show live, reliable, and accurate information to bus passengers about their journey and provide reassurance and confidence when travelling by bus.

A total of 32 bus stops will benefit from the new network as well as new thin film transistor displays, with Grimsby Riverhead Exchange being the first phase of installation. By Spring 2024 all 32 displays will be up and running.

Three of the old bus displays have been gifted to Cambridge Park Academy – 6th Form to help the students with independent living training. Another display has been gifted to Diana, Princess of Wales Hospital, to provide bus information to patients, visitors, and staff.

The new RTI displays are funded through part of the Bus Service Improvement Plan grant of £4.7m from the Department for Transport, which was allocated to the Council earlier this year. 

Councillor Stewart Swinburn, portfolio holder for transport and environment, said: “It’s fantastic to see new modern technology being installed in the borough. Hopefully these new displays and network will increase passengers’ confidence about travelling on a bus, knowing the new network will deliver live and more accurate information.”

Jonathan Ford, Senior Transport Officer at Equans, added: “Upgrading the RTI network and displays will provide clearer and more reliable service updates including time schedules, routes and destination data, helping passengers to plan their journeys more accurately. This will hopefully encourage more people to use the buses which will in turn have a positive impact on the environment.”

Max Foster 6th Form Teacher at Cambridge Park Academy 6th Form said “Cambridge Park Academy – 6th Form is going through an exciting expansion where the development of student independence skills is of the highest importance. These displays will assist the immersion of our students in real-world scenarios supporting their preparation for adulthood. We would like to extend our thanks to NE Lincs council for their continued support.”

Roads Minister Guy Opperman said “People up and down the country deserve a modern, reliable, and affordable public transport system. That is why we have provided North East Lincolnshire Council with over £5.2 million to boost its bus services. Supporting the Council with introducing upgraded Real-Time Information across 32 bus stops is fantastic for local residents, who will now be able to get around Grimsby and North East Lincolnshire more easily.”

Matt Cranwell, Managing Director at Stagecoach, said “It’s great to see North East Lincolnshire Council investing in more real time information units at key bus stops across Grimsby Cleethorpes. Displays continuously updating with live bus departures reassure customers a good service is running and make using the bus more convenient for everyone.”

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