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Coronavirus (COVID-19) - Guidance & Support

Bulky waste collections

The number of collection slots have been reduced to make sure operatives can get round in the allotted time, as they now spray all of the items with disinfectant before collecting them.

To find out more about what is happening at our tips go to the recycling centre page.

Standard and rapid bulky waste collection service can collect up to 10 unwanted items that are too big to put in a domestic bin.

Our Collection days are Monday, Tuesday, Wednesday Thursday and Fridays (except bank holidays).

For a standard service, large items will be collected within 4 to 10 working days. The rapid service is subject to availability but we will collect unwanted items in 1 to 3 working days.

white goods items are denoted by *

A

  • Animal cage / pet carrier
  • Armchair

B

  • Bath
  • BBQ – gas/charcoal (no gas bottles)
  • Bed frame or base
  • Bedside cabinets
  • Bidet
  • Bike, trike or scooter (not motorised)
  • Blinds
  • Breadmaker
  • Bureau or desk

C

  • Cabinets or display case (not fitted and glass free)
  • Cardboard (tied and flat packed not more than 4ft in length and 2ft wide)
  • CD holder
  • Carpet, underlay or lino (rolled and tied – max 25kg, 4ft length, 2ft wide and 18 inches diameter)
  • Chair (dining, upholstered or office)
  • Chaise lounge
  • Child car seat
  • Christmas tree (artificial or real)
  • Clothes line or rotary airer
  • Coffee machine
  • Commode
  • Compost bin
  • Computer base or monitor (clear all data)
  • Cooker* (gas or electric)
  • Cot (dismantled)
  • Cushion

D

  • De-humidifier*
  • Dishwasher*
  • Door (internal wooden only, no glass)
  • Drawers (inc chest)
  • Dressing table (no glass or mirrors)
  • Drill
  • DVD

E

  • Exercise equipment
  • Extractor fan

F

  • Fires (gas or electric)
  • Fire guard
  • Fire surrounds
  • Foot stool or pouffe
  • Fridge* / freezer* – domestic only (inc fridge/freezer, American or chest freezer, no bigger than 6ft can contain gas/ammonia. Items must be clean and empty. American style and ammonia fridges cost £80 per item to remove)

G

  • Garden bench
  • Garden chair or table (not cast iron)
  • Gate (max 2m x 1.4m)
  • Golf bag, trolley or clubs

H

  • Headboard
  • Hedge trimmer (electric, petrol or manual)
  • Hi-fi stereo or music centre
  • Hob* (gas or electric)
  • Hoover or vacuum cleaner
  • Hutch

I

  • Ironing board

K

  • Kettle
  • Kitchen workstops (max length 3m)

L

  • Lagging (3 black bin liners is 1item)
  • Laminate flooring (tied in max 25kg bundles)
  • Lawn mower (electric, petrol or manual)
  • Leaf blower (electric, petrol or manual)
  • Lighting or lamps

M

  • Mattress (any size)
  • Metal bar (max length 3m)
  • Microwave* or mini oven*

O

  • Ottoman storage box
  • Oven* (gas or electric)

P

  • Paddling pool
  • Pallet
  • Parasol or umbrella
  • Patio heater (no gas bottle)
  • Pedal or kitchen bin
  • Playpen
  • Pram, pushchair, buggy or stroller

R

  • Radiator, portable gas or electric heater (no gas bottles)
  • Radio
  • Rug (rolled and tied)

S

  • Satellite dish
  • Saw
  • Scooter
  • Seesaw
  • Settee or sofa
  • Sewing or knitting machine
  • Sky, freeview or digital box
  • Slide
  • Slow cooker or electric pan
  • Sofabed or futon
  • Stepladder (max 3m)
  • Stool or bar stool
  • Strimmer (electric or petrol)
  • Suitcase
  • Sun lounger
  • Sunbeds (no tubes)
  • Swing (must dismantle)

T

  • Table (dining, coffee or side)
  • Tent or tent poles
  • Toaster
  • Toilet (inc bowl or cistern)
  • Toys (large or small)
  • Tumble dryer* 
  • TV cabinet, stand or unit (no glass)
  • Television
  • TV aerial
  • Tyres (max 4)

W

  • Wardrobe (free standing, not fitted, no glass)
  • Washing machine*
  • Water butt
  • Wheelbarrow
  • Wood

  • No refunds will be issued to customers if a cancellation of a booking for the collection service is requested, or if items are not presented correctly, for example not presented on the footpath.
  • All Items should be placed out on the day of collection by 7am. At street level, clearly visible and accessible on the footpath.
  • All items must be placed on the boundary of the property, where you would normally present your waste bins for collection on the footpath in a safe and responsible manner.
  • Crews will only take items listed for collection when booked.
  • Crews will not enter houses, flats, gardens, garage, out-houses, greenhouses, sheds, bin stores, go up any steps/stairs to collect . You must leave all items clearly visible at the boundary of your property on the footpath.
  • Please do not leave fridges and freezers unattended as they can pose a danger to children. If you are disposing of these items please store the item face down to prevent access or remove/seal up the door.
  • Crews will not collect asbestos – please see the asbestos page for more information.
  • Crews will not collect commercial waste – please see the business waste page advising how this can be disposed of.
  • Collections will be dependent upon emergency situations arising for example adverse weather conditions (i.e. snow, floods), vehicle breakdown.  If crews are unable to collect your item(s) on your collection date you will be notified via telephone and an alternative date will be scheduled.

Charges

  • £20 for up to four items (something which has been dismantled will be counted as one)
  • £5 for any additional items, up to the maximum of 10 per order
  • £10 for each white good
    • £80 per American style fridge
    • £80 per ammonia cooled fridge
  • £5 additional charge for the rapid collection service
Book collection slot

Related content

Recycling centre (the tip)

Skip it

What goes in your bins and boxes

Contact details

Waste services hotline

Telephone: 01472 326288

Telephone opening times: Monday to Friday, 8:30am to 5pm, except bank holidays

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