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Education welfare service


The Education Welfare Service is responsible for attendance audits in schools.  All the schools in North East Lincolnshire send termly attendance reports to the Education Welfare Service so absence levels can be monitored.

School attendance

You must make sure your child gets a full-time education either at school or by educating at home yourself. Colleges, Universities and employers want to recruit people who are reliable, and children with a poor attendance record are less likely to secure further education and employment.

If a child’s attendance becomes a concern, the school will contact their Education Welfare Officer and request action is taken. The Education Welfare Service is here to support parents, but if your child’s attendance doesn’t improve, enforcement action may be taken which could result in prosecution. The Education Welfare Officers also carry out truancy patrols with Humberside Police.

Fixed penalty notice

Fixed penalty notices are only issued on the request of the school for:

  • low school attendance
  • term time holidays
  • being in a public place during school hours when excluded from school

The penalty fine is £60 if paid within 21 days, rising to £120 if paid between 21 and 28 days.  If the penalty notice is not paid within 28 days, the Education Welfare Officer will proceed with prosecution.

A penalty notice will be issued per parent, per child. For example, if there are 2 parents and 2 children, this will be a total of 4 penalty notices.

If you feel a penalty notice has been issued in error, you must contact your child’s school in the first instance.


Related content

Child entertainment – licence application if children are involved in performances, filming, paid modelling work and sporting activities.

Chaperone – for responsible adult to register as a supervisor children taking part in performances, filming, paid modelling work and sporting activites.

Child employment – for an employer who allows a school ages child to work.

Elective home education

Contact details

Education Welfare Service, Civic Offices, Knoll Street, Cleethorpes, North East Lincolnshire, DN35 8LN

Email: ews@nelincs.gov.uk

Telephone: 01472 326291 option 1

Opening times: Monday to Thursday 8:30am to 5pm and Friday 8:30am to 4:30pm, except bank holidays