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COVID-19: Phone ‘n’ Ride Service continues to serve

1:01 pm, Wednesday, 4th November 2020 - 3 years ago


North East Lincolnshire Council and its regeneration partner, ENGIE, are urging Phone ‘n’ Ride passengers to adhere to new Government travel guidance from Thursday 5 November, when the new national lockdown comes into force.  

Phone ‘n’ Ride will continue to operate and provide journeys, including for employment, education, essential shopping and medical appointments. Trips to meet a support bubble will also be accepted, as will trips to meet one member from another household outdoors, in line with guidance.

Councillor Stewart Swinburn, portfolio holder for environment and transport, said: “The safety of all passengers and drivers remains our key priority. Passengers will continue to see the extensive range of safety measures in place, including enhanced cleaning routines and social distancing measures, all in line with guidance. Please continue to play your part by washing your hands, wearing a face covering, unless exempt, and keeping a social distance when travelling.”

What is Phone ‘n’ Ride?

Phone ‘n’ Ride is North East Lincolnshire’s on-demand bus service with no fixed route or timetable – users simply book where they want to go.

Phone ‘n’ Ride is managed by the council’s regeneration partner, ENGIE, working alongside delivery partner, Stagecoach East Midlands.

To sign up or book a journey, call the Booking Team on (01472) 324440.

Service updates are available at

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