Becoming homeless in an emergency

Homeless due to a fire or flood

If you have nowhere to stay due to an emergency such as a flood or fire, the Council can help you find emergency accommodation until you can return to your property, or help you to move to a different permanent home.

Out of hours emergency contact 01472 326296 option 1.

Please fill in a service referral form and if you’re eligible we have a duty to help you for 56 days.

Victim of domestic abuse

If you are in imminent risk of violence, please call the Police 999.

You can contact the local Women’s Aid  for help and support or refuge.

The Homelessness Prevention service will talk to you about housing options if you can’t stay or return to your home because of domestic abuse. If you’ve reported the abuse to the Police, the Council can refer you to the Empower Safer Homes scheme, this will provide measures that would make your home is safe to live in.

If you’re at risk of or are experiencing domestic abuse you can access advice and support from the National Domestic Violence Helpline .

Specialist support available for men who are victims of domestic abuse from Men’s Advice line  or Refuge.org .

Please fill in a service referral form and if you’re eligible we have a duty to help you for 56 days.

Severe weather emergency protocol

If temperatures in the North East Lincolnshire area fall below 0°C over 3 nights, cold weather shelter will be provided at Habour Place in Hope Street, Grimsby. If you register between 10am and 1pm you will be given a place at the YMCA, Salvation Army or Habour Place.

• Beds at YMCA, Salvation Army and Hope Street night shelter may be available from 9pm.
• If you arrive at 9pm under the influence of alcohol and/or substances your place will be cancelled.
• Significant violent behaviour towards staff or other residents will not be tolerated and your placement may be lost as a result of behaviour.
• Your place will continue throughout the SWEP period, you do not need to register every morning.
• Your place ends at 8am and you must leave your room during the day time and return at 9pm.

The Council will contact partners to advise the Severe Weather Emergency Protocol (SWEP) has been activated.

The Homelessness Prevention service will also assess your circumstances at Harbour Place and will help you find a more permanent accommodation.

Out of hours emergency contact 01472 326296 option 1.