Becoming homeless in an emergency
Homeless due to a fire or flood
If you have nowhere to stay due to an emergency such as a flood or fire, the Council can help you find emergency accommodation until you can return to your property or help you move to a different permanent home. Due to the emergency situation, the accommodation is likely to be temporary accommodation in a guesthouse or B&B, we would urge you to speak to family and friends to see if you can stay with them as temporary accommodation may not be suitable for you and your family.
Please fill in a service referral form or call 01472 326296 (option 1).
Homeless during severe weather (Severe Weather Protocol)
Homeless during severe weather (Severe Weather Protocol)If temperatures in North East Lincolnshire fall to below 0°C over 3 nights, the council aim to provide people rough sleeping with accommodation from 8pm to 8am. This will be at a variety of places across the borough.
The Council will contact partners to advise the Severe Weather Emergency Protocol (SWEP) has been activated.
The Homelessness Prevention service will also assess your circumstances at Harbour Place and will help you find more permanent accommodation.
Please call the out of hours emergency contact at 01472 326296 (option 1).
Homeless due to domestic abuse
If you feel you are in immediate danger please ring 999.
The housing team will talk to you about housing options if you cannot stay or return to your home because of domestic abuse. We can also talk to you about the Safer Homes scheme, which can provide measures to make your home safer to live in whilst you are experiencing domestic abuse if you don’t want to move out.
You can find more support at:
Read Kirsty’s story to hear how she was supported to move to a safer home after experiencing domestic abuse.
Kirsty’s story
Kirsty and her baby moved back home to her parents’ house after her relationship ended. Kirsty enjoyed living back at home with the support from her family.
Shortly after moving in, her baby’s father began harassing Kirsty at home. He would turn up uninvited in the middle of the night, and ride his motorbike past the home at speed, causing the whole family to feel intimidated.
When this behaviour from Kirsty’s ex continued, her parents began to worry for her safety, and the safety of their younger children who were still living at home. They decided that it was too risky for Kirsty to stay living with them so asked her to move out.
Kirsty rang the homeless team, telling them she had been asked to leave, and had been experiencing domestic abuse. Because of this and her young child, she was classed as high priority.
Accommodation and floating support were found through a local partner. Kirsty built her confidence and learnt valuable skills in managing her home and her tenancy. She learnt how to budget, access vital services and maintain her wellbeing.
Kirsty has now moved out of the support accommodation, but still has floating support. She is in a safe environment away from her ex and the abuse he subjected her to. She is living independently and both her and her baby are happy.
For more information visit:
Asked to leave by a friend or family | NELC
Housing related support | NELC
If you are experiencing domestic abuse, please contact 999 if you are in immediate danger, or Women’s Aid for support on 01472 575757.
