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Support if you are homeless

If you are homeless and have nowhere to stay tonight please fill in a homeless prevention service request form or ring us as soon as possible at 01472 326296 (option 1) – this is also an out-of-hours emergency contact.

If you are a “priority” or a member of your family is vulnerable, you may be placed in temporary accommodation.

Before you start

You must be a UK citizen living in the UK or returning after living abroad for over 2 years. If you aren’t a UK citizen, a case officer will decide if your immigration status, nationality, economic status, and length of time in the country meet the guidance.

We will book an appointment to discuss your housing options and agree on a personal housing plan with actions we will both take to help ease your homelessness.

You may be homeless if:

  • There is no accommodation available to you
  • Entry cannot be secured to accommodation which you own
  • Your accommodation is movable such as a caravan or a boat and there is nowhere for it to be lawfully placed
  • Accommodation is unsuitable for you to return to the property
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Let us know if someone is sleeping rough with StreetLink

If you see someone sleeping rough, send an alert to the rough sleep coordinator and local outreach teams so they can give them the support they need.

You can do this on the StreetLink website, or download the app on your mobile.