Skip to main content

Housing Related Support service


The Housing Related Support (HRS) service is delivered in partnership with local housing support services to teach you the skills to live independently.

HRS is a short-term support service which aims to give you the skills to manage your home well. Our aim is that at the end of your support, you will no longer need further assistance from other homelessness services.

What can we support you with?

  • Landlord problems
  • Budgeting
  • Organise medical appointments
  • Joining leisure activities
  • Applying for benefits
  • Managing bills                                                                              
  • Gaining confidence

HRS is tailored to support you and your needs; every case is different. We can support anyone in the borough over the age of 16 who is willing to learn new skills and work with us to achieve your goals. We can provide HRS in your current home or whilst in supported accommodation.

To receive HRS, please complete the Homelessness prevention service request

Step-by-step guide

Find a step-by-step guide that goes through the Homeless Prevention Service request, to find out more about accessing housing-related support.

Additional steps

Sometimes the process may not be as straight forward, and there will be other outcomes:

  • In some instances, if you are looking for both accommodation and support, the HRS and homeless prevention teams will both work with you at the same time.
  • If you are not able to receive HRS, we may send you a list of local services.
  • If you can manage your home well but don’t currently have anywhere to live you won’t need HRS but the homeless prevention service will help you find somewhere new to live.

Jeff and Danny’s story