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Apply for Housing Benefit


New claims

If you are making a new Housing Benefit claim (and are of working age), you have to claim Universal Credit instead.


Apply for Housing Benefit

To apply complete the Housing Benefit form.


What you need to apply

When you make a claim you may need to provide documents as proof of:

  • your identity and national insurance number
  • any savings and investments you have
  • the earnings, benefits, pensions or any other income you receive
  • your rent and tenancy, if you are claiming housing benefit

You can attach your proof to the application form or supply it at a later date by completing form Benefits Evidence Request Form and attaching your documents. This must be within 1 month of you submitting your application.

You can submit the following types of evidence:

  • Image files – format GIF, JPG, TIF, PNG or BMP (maximum file size is 5000MB).
  • PDF files – you can upload PDF copies of evidence (maximum file size 5000MB).
  • The form does not support the upload of other file types such as DOC/DOCX (Microsoft Word) or xlx/xlsx (Microsoft Excel). If you want to submit evidence in this file type, you must save it first as a PDF document. This can be done by clicking ‘Save As’ in the file menu in Microsoft Word or Excel and selecting ‘PDF’ from the ‘Save As type’ dropdown menu. You can then attach the PDF document to the form.

Contact details

  • 0300 3030164 option 3
    Telephone opening times: Monday to Friday 9am to 4:30pm, except bank holidays
  • [email protected]
  • Benefits , Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU