Bus pass system temporarily down for planned update

Bus pass applications will be unable to be processed on Wednesday 31 March as the software is upgraded by the provider.

If your pass is due to expire on this day, North East Lincolnshire Council would encourage bus pass holders to apply before the pass expires. 

Those renewing or replacing their passes are encouraged to contact the council directly on (01472) 313131.

Alternatively, Centre4 remains open on an appointment-only basis for renewals and replacements. To book an appointment, call (01472) 236688.

Residents will need to provide their bus pass number during the application. Without the bus pass number, the council will be unable to process a renewal or replacement bus pass.

Passes will be printed and posted directly to the bus pass holder. It may take up to two weeks for delivery. 

North East Lincolnshire Council would like to apologise for any inconvenience caused.