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Have you time to volunteer for Dial a Ride?

10:06 am, Wednesday, 17th May 2023 - 1 year ago


If you enjoy spending time behind the wheel, and have a few hours to volunteer in the community, driving with Dial A Ride could be just the thing for you.

A shortage of drivers across the country is currently having an impact on voluntary transport services delivered to communities, including those across North East Lincolnshire.  People using charitable services, such as Dial A Ride, are generally the most in need of accessible transport, often having an illness or disability.

Ken Pennock, coordinator at Dial A Ride, said: “I’ve been working with the charity for 10 years now, six years as a voluntary driver and four years as a coordinator, and I’ve enjoyed it all.  It’s extremely rewarding to be working for a cause that helps facilitate transport for those in need.  We currently have a driver who is 83 and is working hard to help maintain our service to the community, along with the other drivers.  We hope to get more voluntary drivers so we can accept new registrations and ensure everyone gets the journey they need.”

North East Lincolnshire Council and its delivery partner, Equans, are happy to announce that £15,994 has been awarded to Dial A Ride from the Local Transport Fund, to help sustain the organisation.  The grant along with an influx of new volunteer drivers would go a long way to ensuring the continued service of Dial A Ride going forward.

What do you need to be a voluntary driver?

If you are 25 or above and hold a normal category B driving license, then you can be a voluntary driver.

The Dial a Ride service operates 365 days from 8am until 4pm and you can choose the hours you would like to do between those times. The role is completely flexible, and the team are happy to work with your availability, with no minimum requirement.  It would however be helpful if drivers are able commit to at least one day each week.  You may also request to have set days, which may allow you to become familiar with one, specific route.

Benefits include training, how the service operates, wheelchair operations, vehicle maintenance, health and safety and the feeling of doing good for the community.

How to apply?

Call Dial A Ride on 01472 269199 or email: [email protected] to register your interest.  Alternatively, drop into The Ice House, Victor Street, Grimsby, DN32 7QN and ask for Ken or Marianne.

What is Dial a Ride?

Dial A Ride is a community run service providing accessible transport for people who find it difficult to use public transport due to illness or disability.

A bus pass is required for all passengers using the service.

For more information on Dial a Ride, please visit

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