Refugee Integration Service
The Refugee Integration Service at North East Lincolnshire Council offer support to all refugees from all nationalities, in partnership with other agencies. If you have recently entered the UK and have arrived in North East Lincolnshire, please contact our team [email protected] for support in finding accommodation, access to local services and much more.
Private landlords with available properties
Private landlords have already contacted the council about homes in North East Lincolnshire they could make available to those seeking sanctuary in Britain. The Council is keeping all these details and is looking at ways in which it can accelerate the necessary processes to ensure such accommodation is ready as soon as needed.
Donating smartphones and IT equipment
Solidaritech is a community interest company reliant on donations from both individuals and companies of all sizes. They are asking for donations of tech including smartphones, tablets, and laptops, that they can wipe and pass on to asylum seekers and refugees to support health, safety and connection.
Direct people to correct advice and information
People’s situations are very complicated. Be aware that in order for refugees to achieve secure futures for themselves or their family, they should only accept advice from an adviser accredited by the Office of the Immigration Services Commissioner (OISC).
Homes for Ukraine
The Refugee Integration Service Team at North East Lincolnshire Council are here to support local registered sponsors and Ukrainian guests who arrive in the area. If you have any questions or enquiries regarding the Homes for Ukraine scheme, please send us an email at [email protected]
Welcome Pack
We have created a welcome pack for people arriving in North East Lincolnshire. The pack details their next steps and is filled with relevant information about the local area and the support available. This is available in Arabic, Farsi, Kurdish, Pashto, Tigrinya and Ukrainian
Housing Brochure
The housing brochure provides advice and support to understand the different options available in North East Lincolnshire. It also includes practical advice around the tenancy process, utility bills, recycling, safety and more.
If you require further help, come along to the drop in sessions at Learning 4 Life on Freeman Street every Wednesday from 12pm – 4pm.
Helpline
If you are an immediate family member of a British national normally living in Ukraine with your British national family member, you should call the dedicated Home Office line 0300 3032785 – select option 1. This option is now available 24 hours a day 7 days a week. This is a free phone number, but network charges may still apply.
If you are a Ukrainian national in the UK and need assistance, please contact UKVI: Telephone: 0300 3032785 – select option 2. Lines are open Monday to Thursday (excluding bank holidays), 9am to 4:45pm and Friday (excluding bank holidays), 9am to 4:30pm. This is a free phone number, but network charges may still apply.
‘Homes for Ukraine’ scheme
UK individuals, charities, community groups and businesses can register their interest in housing Ukrainians fleeing the war through the government’s Homes for Ukraine scheme.
Community sponsors
If you are interested in working with members of your community as ‘community sponsors’, to support a person to come to the UK through a local charity or faith group, see below
Keep informed
There is a lot you can do to prepare yourself to safely support newcomers and existing communities in the region. For example, you could find out about how to talk about this situation in a helpful way on social media, learn a few words in different languages, or learn about the culture and history of different people.
Here are a selection of useful links:
Related Documents
Welcome pack for Ukrainians – English (PDF, 4MB)
Welcome pack for Ukrainians – Ukrainian (PDF, 5MB)
Related content
Register Interest – Homes for Ukraine
Immigration Information (Ukraine)
Related websites
Barnardo’s Ukrainian Support Helpline
Help find your family (Ukraine)
Office of the Immigration Services Commissioner
Help for Ukraine refugees – Red Cross
Contact details
email [email protected] for more information