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Refugee Integration Service

The Refugee Integration Service at North East Lincolnshire Council offer support to all refugees from all nationalities, in partnership with other agencies.  If you have recently entered the UK and have arrived in North East Lincolnshire, please contact our team [email protected] for support in finding accommodation, access to local services and much more.

Private landlords with available properties

Private landlords have already contacted the council about homes in North East Lincolnshire they could make available to those seeking sanctuary in Britain. The Council is keeping all these details and is looking at ways in which it can accelerate the necessary processes to ensure such accommodation is ready as soon as needed.

Donating smartphones and IT equipment

Solidaritech is a community interest company reliant on donations from both individuals and companies of all sizes. They are asking for donations of tech including smartphones, tablets, and laptops, that they can wipe and pass on to asylum seekers and refugees to support health, safety and connection.

Direct people to correct advice and information

People’s situations are very complicated. Be aware that in order for refugees to achieve secure futures for themselves or their family, they should only accept advice from an adviser accredited by the Office of the Immigration Services Commissioner (OISC).

Homes for Ukraine – Sponsor and Guest Support

The Refugee Integration Service Team at North East Lincolnshire Council are here to support local registered sponsors and Ukrainian guests who arrive in the area. If you have any questions or enquiries regarding the Homes for Ukraine scheme, please send us an email at [email protected]

Homes for Ukraine: Welcome Pack

We have created a welcome pack for Ukrainian guests arriving under the Homes for Ukraine scheme. The pack details their next steps and is filled with relevant information about the local area and the support available.

Welcome Pack (English) Welcome Pack (Ukrainian)


If you are an immediate family member of a British national normally living in Ukraine with your British national family member, you should call the dedicated Home Office line 0300 3032785 – select option 1. This option is now available 24 hours a day 7 days a week. This is a free phone number, but network charges may still apply.

If you are a Ukrainian national in the UK and need assistance, please contact UKVI: Telephone: 0300 3032785 – select option 2.  Lines are open Monday to Thursday (excluding bank holidays), 9am to 4:45pm and Friday (excluding bank holidays), 9am to 4:30pm. This is a free phone number, but network charges may still apply.

‘Homes for Ukraine’ scheme

UK individuals, charities, community groups and businesses can register their interest in housing Ukrainians fleeing the war through the government’s Homes for Ukraine scheme.

Community sponsors

If you are interested in working with members of your community as ‘community sponsors’, to support a person to come to the UK through a local charity or faith group, see below

Keep informed

There is a lot you can do to prepare yourself to safely support newcomers and existing communities in the region. For example, you could find out about how to talk about this situation in a helpful way on social media, learn a few words in different languages, or learn about the culture and history of different people.

Here are a selection of useful links: