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New Health and Wellbeing Portal Aims to Improve Information and Advice

11:39 am, Thursday, 1st April 2021 - 3 years ago

Health and wellbeing

There is a lot of information on the internet about health and care but knowing what to trust can be overwhelming.

This is why a new web portal has been developed in North East Lincolnshire with a whole range of resources to help local people plan ahead and tackle difficulties or concerns before they turn into a crisis.

The new website came about because local residents told us that health and social care is an area they find confusing and often only look for help when they are in a crisis.

The website offers up-to-date local resources and reliable national information and advice for people who want to take steps to improve their health and wellbeing or find support for health conditions and everyday living.

Livewell is a bright, accessible website that aims to make it easy for people to find the advice, information and support they need without going around the houses. There is also information on what to do if you are concerned about someone else’s wellbeing, interactive sections on living with dementia or a sensory impairment and a link into the new social prescribing portal for North East Lincolnshire which puts people in touch with practical support to help them overcome emotional or social difficulties that have come about as a result of health conditions.

The website has clear sections to browse if you know what you want and a unique self-assessment tool to guide you through a wealth of useful advice and information if you are not sure what support or help you might need. The self-assessment points users to key advice for topics such as health conditions, financial and legal issues, the home/surrounding environment, and any other scenarios where people may start to need help. It also gives clear direction on how to get further support if needed and who to talk to for further advice.

Livewell also links to Simply Connect, a directory of services and activities delivered in the community by a wide variety of organisations and voluntary and community groups. This replaces the old Services4Me website. Livewell can be used by members of the public, service users and carers as well as health and care professionals to find care or support with independent living. The pages are all accessible for those with a disability as well as being printer-friendly if you want to pass on information to people in paper copy.

‘North East Lincolnshire Council worked with the NHS, local health and care providers, the voluntary sector and with members of the public to create this easy-to-use single point of information which contains the information that people need to stay well.

While the site is being officially launched on March 31st, it is already up and running and information and resources are being added to it all the time. You can visit the site by clicking

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