North East Lincolnshire Council

Adult social care

Services 4 Me logo

Adult social care in North East Lincolnshire is provided by Focus independent adult social work. For information on the services that are available go to the Services 4 Me website.

Single Point of Access for adult social care

If you need to talk about adult social care or safeguarding issues (e.g. home care or residential care) in North East Lincolnshire, then please contact the Single Point of Access on 01472 256 256.

The Single Point of Access is open 24 hours a day, all year round, including bank holidays. The staff are local, with local knowledge to help you with any mental health, social care, community health or GP out of hours needs or concerns you may have.

Services 4 Me

Services 4 Me gives you online information advice and guidance on adult social care issues. The Services 4 Me website is a one stop directory for all adult health and social care needs within North East Lincolnshire. The website contains information on the different services in the area as well as events going on in the community.

Adult safeguarding concerns

If you need to raise a Adult safeguarding concern, please contact the Single Point of Access on 01472 256256. This phone line is open 24 hours a day, all year round.

North East Lincolnshire Council is proposing changes to its charging policy for adult care and support services and is asking for people’s views on these proposals.

Visit the charging policy review to take part and give your opinion.

Charging and Financial Assessment for Adult Care and Support Services (PDF)


NELCCG Deferred Policy (PDF)

Single Point of Access (SPA): (01472) 256 256

Opening times: 24 hours a day, 7 days a week, including bank holidays