Skip to main content

Renting and housing advice


If you need to move out because you’ve been told to leave or you’ve already left and will be roofless tonight, you must contact us as soon as possible.


Moving out for the first time?

Moving out for the first time can be exciting, but it’s a big decision and it shouldn’t be rushed – the best time is when you’re ready, you have a plan and the support of your family. There are lots of things to think about and being independent isn’t always easy, it can be hard to keep on top of the bills!


Related content

Homelessness prevention service request form

Difficulty paying your mortgage or rent

Related websites

Focus – work to prevent you from becoming homeless or to find you suitable, alternative accommodation if your home is unsuitable due to your care/health needs.

Age UK  – Housing options advice.

Extra care housing  – Information for Strand Court and how to apply.

Carelink  – For the elderly and vulnerable, remaining in the comfort of their own home is essential to their quality of life. The Carelink Alarm gives an alternative to moving into a care home or having home care visits. The plug in system works using an existing telephone line and connects to a 24/7 monitoring centre. With a push of a button, help is available day or night for those concerned they may fall at home. If you think this may be beneficial to you please contact Carelink on 01472 312312.

Abbeyfield  – Providing housing, residential care and supporting the needs of older people.

Anchor  – Over 55s

Hanover  – Over 60s

Housing 21 – Over 60s

Shelter – Housing for young people

Doorstep – Support for young people and young parents

GOV.UK Lone Parent Advisor

StreetLink logo

Let us know if someone is sleeping rough with StreetLink

If you see someone sleeping rough, send an alert to the rough sleep coordinator and local outreach teams so they can give them the support they need.

You can do this on the StreetLink website, or download the app on your mobile.