We offer a paid for garden waste collection service which runs from early April 2017 until the end of March 2018 at a cost of £35 per bin, which is payable each year.
Please note there will be a break in service from the end of November/Start of December until mid-February 2017. By agreeing to pay for the service you will be accepting the terms and conditions of the service, see the related downloads section at the bottom of this page.
Sign up and pay online
To sign up and pay online you will need the 12 digit unique property reference number (UPRN). You can find this on the letter that was sent to your address or by entering your postcode in to our bin collection schedule.
Payment can be made online using the pay it link at the top of this page. You can also pay at a Post Office or Pay point by presenting a barcoded letter. You can apply for a letter using our form to pay via Post Office, Pay point or telephone.
Post Office: Payment can be made by cash or debit card at any Post Office. There may be a charge for paying by credit card.
Pay Point agents. There are over 90 Pay Point outlets for you to choose from. To find the nearest outlet please visit www.allpay.net/outlets. Please note this is a cash only service however some Pay Point agents (at their discretion) accept other forms of payment by credit or debit card.
Debit card payments will not be subject to a surcharge. Cheques are not accepted.
Speech recognition line on 01472 326222 – you will need the 12 digit unique property reference number (UPRN). Find my UPRN.
Waste services hotline on 01472 326288 option 3 for all enquiries, if you are experiencing problems in making a payment or if you did not receive a bar coded letter.
If you have not yet subscribed to the service but are intending to do so then please make your payment as soon as possible. This will ensure that we have your address on our collection database as soon as possible.
You can sign up anytime during the year however, the later you sign up, the fewer collections you will receive, although the annual charge of £35 per bin is fixed and there will be no discount for part year subscriptions.
- Grass and hedge cuttings
- Plants and cut flowers from your garden
- Weeds and fallen fruit
- Twigs and small branches
No thank you
- Bottle tops or corks
- Cartons (milk, juice cartons etc.)
- Garden tubs
- Garden sheeting
- Jar lids or any plastic
- Paint or chemical tins, aerosol or pressurised cans
- Plant pots
- Plant with soil or compost on them
- Plastic bags or polystyrene
- Shop bought plants and flowers
- Soil compost
- Vegetable peelings or kitchen food waste are not permitted. This is due to animal byproducts legislation, when using the windrow composting system on farmland, as we do in North East Lincolnshire
North East Lincolnshire Council has arranged with a national company to subsidise prices of home composters to residents in North East Lincolnshire.
The prices are:
- 220L compost bin £9 and a second at £4.50
- 330L compost bin £10 and a second at £5
- Single delivery charge of £4.99 per order
View the NEL Get Composting website at http://www.nel.getcomposting.com/ and take advantage of this fantastic offer.
The compost bin will take garden and uncooked vegetable food waste and other organic materials (card, paper). Composting at home is not affected by any animal by-products legislation, which is why you may compost vegetable peelings from your kitchen.
You should complete the opt-out form to arrange for the garden waste bin to be reclaimed by the Council. In the event you no longer have the wheeled bin then a charge of £25 will be made. If the agreement is cancelled by you at any stage/period after payment has been made then no refund is issued.
All households will be able to continue to dispose of their garden waste free of charge at the community recycling centres in Grimsby and Immingham.
If you cannot find what you are looking for above you can call the number below and select the relevant option:
Telephone: 01472 326288
- Bin or box collections including missed collections
- New or replacement bin, recycling box or arrange a repair
- Recycling enquiries
- Bulky waste, white goods collection or clinical waste & sharps collection
- Community recycling centres
- Domestic asbestos disposal
Social media: Twitter general enquiries @NELCouncil
Opening times: Monday to Friday 8.30 am to 5 pm except bank holidays