Sign up and pay for Garden waste collections

You can sign up to the 2025/26 garden waste collection service. The service costs £42 per bin and begins from 24 March 2025.

You must have a MyNelincs account to sign up to the Garden Waste collection service.

Please allow 10 working days for your schedule to be updated and a sticker to be delivered.

Choose to pay by direct debit and this will automatically renew your collection service each year unless you decide to opt-out.

Go to other ways to pay

Collection dates

Crews are given a list of addresses which have paid for the service. You should clearly label the bin with your property number. On your collection day your bin must be outside your property or at the agreed collection point before 7am.

Check your collection dates

New customers

Sign up for the 2025/26 garden waste collection service by paying online with a credit or debit card, or set up a direct debit which will automatically renew your collection service each year.

Please allow 10 working days for your schedule to be updated and a sticker to be delivered.

If you are signing up and do not have a garden waste bin, or you need extra bins, then you need to contact our waste hotline on 01472 326288.

Existing customers

If you are already a garden waste collection customer who pays by direct debit – you don’t have to do anything. You will be automatically renewed for the 2025/26 service. If you prefer to pay by credit or debit card each year, you can sign up and pay now to continue your collections.

If you’d like to opt-out from the service please call the Waste Service hotline 01472 326288 option 1.

Pay by phone

If you are not able to complete the online form you can call 01472 326288 and select option 3. You will need your debit or credit card.

Post office or PayPoint

Using your barcoded letter you can pay at any Post Office and at more than 90 PayPoint outlets which is a cash only service (some will accept a debit/credit card).