Complaints

Description of Service: Information on how to access information held about you. Contact numbers: Telephone: (01472) 326426 This number will always be answered within 4 rings 9:00 to 5:00 Monday to Thursday; 9:00 to 4:30 Fridays except Bank Ho...

This is the opportunity for service users of Children and Family Services to raise any concerns or complaints about the service that they receive. Links Local Government Ombudsman website

Description of service All children and young people who receive a service from the Directorate of Children and Family Services are able to make a comment, suggestion or complaint about the service that they receive. Some young people need help...

We want to provide good quality services for everyone, but things can sometimes go wrong. If they do, we need to know so we can put them right and learn from them.

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