Benefits and help with money
Use our benefits calculator to get an estimate of what you may be entitled to.
SMS text messaging service
The Local Taxation and Benefits Service are now using SMS text messages to provide you with information about their service.
If they already have your mobile number in our system you will be signed up for the service automatically. If we don’t have your mobile number or your number has changed recently and you would like to receive SMS texts please send an email to [email protected].
To opt out, please email [email protected] to confirm that you do not wish to receive information from us by SMS text message. You will need to give your claim number, name and address so we can update your details accordingly.
The SMS text messages are sent by North East Lincolnshire Council and will show as ‘NEL Council’. The sending of messages is a confidential service, your mobile number will not be shared with third parties and we will not send you any other marketing messages to your phone.
These are only used in some cases and you should not rely on us sending you a text message to update you about your claim.